Customer Ratings & Reviews

I recommend geek squad to every person that asks if they should add it on. Technology can have issues, it happens, geek squad provides peace of mind and is always fast, informative, and easy to deal with.

Very helpful with any questions that you may have. The plan is great to have because you don't have to worry about if something happens to it then it is covered.

Thank God I have not had to use the insurance but on other occasions I have used it with other items and it has been a blessing

Excellent product, works great and I highly recommend it

Piece of mind highly recommend for new purchases. Always get.

The store plan adds good coverage to the warranty.

I've already taken advantage of it a few times - twice with the tech using an app to remotely take control of my laptop and troubleshoot and improve my computer speed and ensure that I had no viruses or malware. It's good for 24 months for the price of 1 year and they will come to your house if necessary.

great support and must recommended to take for any purchase in best buy

These People are well trained. Dustin and was very thorough in explaining on to operate TV with new control. Would not leave until we were completely satisfied; it was his top priority that all of our questions were answered to our satisfaction. This is why we always buy any electronics we want from BEST BUY.

i got the 2 year standard greek squad protection plan for my 55 inc smart tv by mistake I meant to get the 5 year standard protection plan. Which I feel would be a good deal because I had another tv without the 5 year year plan and the main frame on it went bad and I tried to put it in the shop and they wanted $300 to fix it. Where now having the plan if anything goes wrong they will fix it.

Essential purchase for high end electronics. A MUST buy.

I never had any issues with them, very kind and very understandable

I really don't have a basis to rate this yet as I haven't needed to use it and honestly hope I don't ever have to but am glad to have the protection if I need it.

Agents mounted TV and Hauled away all the boxes in a timely manner.

So happy with the Geek Squad! I have had them come to my house a few different times in the past years. Very helpful and courteous!! Highly recommend!!

It's always a good idea to have your electronics insured

It’s always nice to have a back up plan for your investment!!

I love to buy protection and i bought for 5 years.

While I technically hope I never have to use it, peace of mind is better than none at all! Made sure to get GSP on my Sony X90J in case anything happens after Manufacturer Warranty expires & I'm glad I did. Sometimes it may seem cost prohibitive, but better to be safe than sorry!

Very helpful great service excellent protection plan!