Customer Ratings & Reviews

Very good protection and excellent response when I was used for a TV warranty, normally everything that I buy in Best Buy works great, and always I receive a great attention! Thank you!

The warranty is a MUST!!! Just the thought of being covered for everything i buy at BEST BUY. The customer service is GRAND! Fast Friendly service with the attitude.

I got the 2 year plan when I bought my tv. Hope I never have to use it, but it's there if I need it.

Excellent product, works great and I highly recommend it

Get the warranty, it's worth it. So easy and quick! Thanks for the excellent costumer service! Called on a friday, for our tv malfunction, they replaced the very next day!

Haven't used it yet but the piece of mind that its there is good

Good option if you need to use the service to service electronics

I loved it, it’s one of the best stores I have had smooth purchases

Haven’t had to use it yet, but we love geek squad!

I purchased the 5-year Geek Squad protection on my last television. It played out after a little over 4 years and Best Buy was quick to arrange for a full replacement. I repurchased the protection plan on my replacement. This is the best protection for the investment. No hassle and great service.

My tv picture died just a few months before the 5 years was up. I was given an e-gift card to use toward the purchase of a new tv. The reason for only four stars is that I made multiple long phone calls to get it straightened out. It shouldn’t have taken me so long to get the credit for the covered item.

Really good coverage for the price. Have had to use this before and worked well.

Friendly customer service took care of my problem very quickly

Great service helped wirh my return and loaded my tv in my car

I got it for a 5 year extended warranty, I feel more protected

Best warranty for electronics! Feel much safer with the Geeksquad.

Essential purchase for high end electronics. A MUST buy.

Never have bought anything without insurance. You may not think it’s worth it now but accidents do happen from point a to b or the cat or dog we’re playing a bit to hard. Don’t walk out without your insure item.

Very helpful great service excellent protection plan!

Geek Squad has saved the day on numerous occasions and usually when I am in major meltdown mode due to a deadline. They are FABULOUS! I highly recommend.