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Customer reviews

Rating 4.7 out of 5 stars with 25435 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 190 Showing 3,781-3,800 of 25,435 reviews
  • Rated 5 out of 5 stars

    Get the warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve learned just buy the extra warranty, the way things are made nowadays but yet are double the price warrants the protection. I’ve been victim too many times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary five-year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the five year warranty on my expensive new flat green 60 inch which was highly recommended by the geek squad, and sales team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sales professional!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lady that helped me purchase my TV took her time didn't rush or push me answered all my questions and went above and beyond anything I could have asked for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service has always been great and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep your tv protected from accidents or electrical failures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy the extended warranty from Best Buy. It always pays off for us. Incredible service after you get past the first round of questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties are good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usable and easy to apply it to get the help that you need. Just remember that it is concurrent with a manufacturer warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there when you need them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We picked up the television and installed ourselves. Super easy, except for configuring the television remote with the cable remote volume.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are number one excellent service I am so happ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are number one excellent service I am so happy are used to be a merchandise with circuit city but I have to give credit best buys is one of the number one place of business and a long time five ⭐️ ⭐️⭐️⭐️⭐️ Geek Squad ✌️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A way of keeping yourkself at ease from defects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s no other warranty that i put faith in as Bestbuy puts out quality . I’ve had there warranties on all my Tvs, Appliances, Refrigerator and the way all things are made can’t trust , Nothing like USA made but will have 100% trust .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in handy for sure and handled my issues swiftly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it yet but have had a good experience with geek squad in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each and every time I have called the agents are professional and know what they are doing....from guest service to tech issues and I feel valued as a customer. I wholly recommend anyone with modern electronics in their homie to have this service. It has saved me much stress and money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad warranty is the bomb. It can cover up to 5 years, then replace it effortlessly if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for daily use TV's.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have if you use your TV daily! I replaced my TV with a small cost to upgrade and include the new protection. I will always purchase this with all the TV's I intend to use daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plans = a MUST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad product protection plans are a MUST! It's great having the this plan because accidents happen! The Squad is always knowledgeable as well. I always buy a protection plan with items I purchase from Best Buy. It's such a great service offered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I will not need to use this service, but it is always bestto be prepared and it covers 5 years, so that is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have an expert diagnose your computer prob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Geek Squad diagnose and fix problems with my laptop twice in one year. They are efficient and knowledgeable. they found viruses that my software could not find. Now it runs like new. They do request that you make an appointment, but I was able to just walk in to have them figure out why an external blu-ray drive would not work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year TV warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year warranty from Geek Squad for TV purchase. No brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting the geek squad plan, especially for those expensive purchases. The no hassle replacement is EVERYTHING. I have kids and they can look at something and it will break. Lol. Fortunately geek squad has always been there to rescue us. Thanks best buy and geek squad. Fast, friendly service that's worth every penny.

    I would recommend this to a friend