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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30334 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 192 Showing 3,821-3,840 of 30,334 reviews
  • Rated 5 out of 5 stars

    geek squad protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you buy oled and qd oled like me u need this! they cover dead pixels and burn in enough said is a no brained decision u will have dead pixels and it will come in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos ray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is incredible, easy set-up. Crisp clean sound and compact. Definitely recommend this product and buying it from BestBuy. Lowest price around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had a need to use it yet, but definitely would recommend just for peace of mind when purchasing anything tech-wise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year warranties on TVs is the only way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5 year warranty on Tv is the only to protect your investment, I believe! I was able to get this tv because of previous warranty! I will always get piece of mind at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay! Geek Sqad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my new MacBook, I really appreciated the Geek Squad tech’s knowledge and explanations in setting up my new MacBook Air M3.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with 5 year protection once 4 years is up in your TV or whatever electronic is outdated throw hammer through it and then boom you have yourself a newly replaced updated top A-line item that you don't even have to pay money for just get a new insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and set up. Amazing job. Wonderful guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had another T= that broke and I didn’t purchase the protection so I am not making that mistake again. I always purchase it for all my son gaming gear and it is phenomenal. I get a replacement immediately with no hassle. It is so worth it

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Cindy! Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Charlie got a New TV 85 Inch 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    while I have the 85inch 4k TV, I also bought the 2 years Geek squad, not only for protection, also for the professional servcies the Best buy can provide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this protection plan is excellent ! from previous experience - with our defective tv which didn't function after the geek squad guys tried to repair it, we were offered replacement of the defective tv or store credit. we chose the store credit. we were able to buy a newer model of the tv (with additional cost, of course).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy. I love their warranties. Their warranties are second I will always buy my new TV from this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Youngens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the added protection the family enjoys it. It gives you peace of mind, especially with young children.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet. I did get the 5/6 year plan. Just in case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase was but a few weeks ago and, beyond their initial installation and set-up, I have not yet had to make use of their services. However, from my past experiences with Best Buy's Geek Squad (in-store) and this installation/set-up, I have no doubt that their past service will remain unchanged should my need for it arise in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No like to expensive and illustration educational purpose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS BUY TV WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know people look at warranties as a way for companies to gain more money from you, but I am a BIG fan of Best Buy's warranties. For one, why would you spend hundreds of dollars on a product and not cover it? You don't buy a car and not get insurance? I've had great luck with ALL of my electronics (knock on wood) but I still don't want to risk it. If I spend hundreds of dollars on a product, its an investment that I want to make sure is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Warr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Important service that I rely on for protecting my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would highly recommend this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years I have purchased many items from Best Buy. I purchased this plan for most of them. Thankfully, I haven't had to use it on too many of the items, but it was and is a good investment. Once I had a computer that needed replacement and there were occasions when I needed tech support for an item and received the help for free. I consider it a small price to pay for insurance that, like most insurance, comes in handy if you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV 5 year service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 Year Protection Plan is excellent and delivers as promised. My old TV, with a 5 year service plan died after 4 years and the service plan replaced the TV with a new TV.....very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All electronics needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent choice I always get protection It really comes in handy.

    I would recommend this to a friend