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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30334 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 194 Showing 3,861-3,880 of 30,334 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad sent a technician right away, technician had inspected the tv and could not repair the issue said it was a defect so recommended a refund or replacement, I had no issues with receiving a new replacement, thank you Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so glad that best buy has this to offer, with a toddler in the house & a TV of this price its nice to know ill be protected if something happens.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV’s over 42” they will fix in house !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I had know Best Buy will come To You on TV’s over 40”. Still great service and replacements !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad hs been very helpful .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good buy Excellent customer service representative online!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for bigger purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is much needed warranty if you don't want to pay annually

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife Samsung went out geek squad was unable to repair it had no problem getting a gift card for full price of the TV used it for the standard warranty on my new 65-in OLED TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased this option, and have used it twice. Both times I was completely satisfied with the service. Fast, no nonsense, and professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased this option, and have used it twice. Both times I was completely satisfied with the service. Fast, no nonsense, and professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plans a Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should always consider purchasing Geek Squad protection on major tech purchases. They have saved me on several occasions, with a television and a computer that stopped working. I can't imagine what it would have cost me to get my tech fixed without the support of the Geek Squad protection plans. A must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to be safe than sorry. Five year warranty for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me mount my tv and when it had issues with they were able to help me out and get my tv fixed, and fast, I might add. Very excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worthy coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    price worth it for peace of mind. haven't been disappointed yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite install is for my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate and love the installers because they walk me through it explained everything to me and fixed and clean what they messed up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved me a ton of money when the last tv went out. They gave me a gift receipt for the value of the tv and it was stress free and easy. Will never go with a lesser warranty again, its very much worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m covered now by the Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed it yet but I feel secure that I have it Had Samsung 70” after 19 months it crapped out n I didn’t have Geek warranty it was never sold to me at the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Official Rules NO PURCHASE OR PAYMENT OF MONEY IS NECESSARY TO ENTER OR WIN THIS SWEEPSTAKES. A PURCHASE OR PAYMENT OF MONEY WILL NOT IMPROVE THE CHANCES OF WINNING

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over the moon worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have exchanged tjings that was damaged and lost. They honored the protection plan and i got a new replacement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I've never really had to use geek squad and that means the quality of the products purchased are a success.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad son los mejores

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Los instaladores son detallistas y perfeccionistas con su instalación dejaron todo de show

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wanted to get a little extra protection for my new TV.

    I would recommend this to a friend