Customer Ratings & Reviews

Always great help when something goes wrong and easier fixing than by myself lol

You can’t go wrong with Best Buy protection plans, the peace of mind is worth it !!

It's great to know that I have a service plan in case something goes wrong.

Awww thank you so much you really made me the most happiest women ever

Always there when need them they are fast and do it right

My LG tv broke and Geek Squad helped me to replace it. They were very nice and helpful. The protection plan was worth it.

I have not used the Geek Squad for the TV , I am relieved to know they are a call away. I did use the Geek Squad for my computer an its was SUPER easy and fast!

The geek squad , is a must have ! They are fast a reliable ! You gotta love them

I am a true believer in the warranty program for big ticket items. I had purchased a TV previously and after a few years there were major issues. Geek squad came & removed older TV and gave me full credit to purchase a replacement. They then came & installed the new TV. They were great to work with.

highly recommend this business.” “Their customer service is second to none.” “The product quality is consistently outstanding, exceeding my expectations every time

The color and black spots are impeccable! The best tv I've owned!

I wouldn’t make a big purchase without buying the extended warranty. My high end laptop went bad and Best Buy reimbursed me with a gift card. Same thing with a sound bar that went bad. Also, I had a tv that went bad from Best Buy and thank goodness I had the extended warranty on it. They give you the current value of the product, not what you paid for it on a gift card. That is way better than being at a total loss.

Nice product. I dont regret buying this product. I recommend to everyone

Always good to have protection behind your back. Easy to pay and apply protection.

I purchased the protection plan because I have used them in the past. My past tv motherboard went out and I was able to get paid for my last tv because the cost to fix the tv was more than the tv was worth. I love their protection plans.

What more do you expect? It's a plan there in case you break it.

My Samsung 65 Q80T screen failed in less than 6 months. I called Geek Squad and when the replacement part was unavailable then gave me full credit towards purchase and installation of a replacement TV. The replacement make my purchase of Geek Squad protection well worth the purchase cost.

Always purchase the week squad protection for any electronics over $100. The service basically pays for itself, if used.

The protection for any product should be mandatory. Any issues later Best Buy will replace it no questions Ask. At least to me. I always purchase the extra warranty on any high end appliances, computers and tvs. Highly recommend this.

An agent brought our new TV to our hone and set it up. He was fast, thorough. Before we bought this TV, we needed a Tech to come to our home to check out the TV. A problem was identified and repairs made, all on our schedule. They came when we needed them. So grateful for this service.