Customer Ratings & Reviews

I enjoy having the extra protection on my equipment for piece of mind

Always need the protection plans! Anything can happen!

Purchased as protection for unforseen future product failure. Provides a comfort level for significant purchase.

They came in handy for sure and handled my issues swiftly

My lg tv broke after 3 years, luckily I had geek squad, they could not fix tv so gave me gift card for what I originally paid and used it on new and better tv….I always get geek squad, no brainer

I bought a new 65" 4K UHD tv and added the 5-year geek squad protection. You never know when your cat might decide to jump behind the tv, get tangled in your premium HDMI cables, and decide to just dash out and knock it all down, ruining your evening television watching. Best to be safe, get the protection! Also, get rewards points for writing this review. I hope you enjoyed.

I am usually a skeptic when it comes to the actual coverage on these warranties but I can say that geek squad definitely helped my with out a hassle. Tech came out assessed the issue and with in minute I had my replacement options . In store easy process for the new replacement. Get the warranty it works if needed

I purchased this for my new Hisense TV. The TV died in 6 weeks and when I called the Geek Squad I was told I had to deal with the manufacturer for the first year of the warrenty. This is understandable. The Geek Squard member was very nice. My issue was when I tried to cancel it my refund was prorated.

Good television great vivid picture. Some occassional light flashes.

Comes in handy just make sure to keep it up to date

The agents did a fine job of installing the TV and the wall mount.

Purchasing a new Smart TV introduced me to the world of the Geek Squad! My first Geek rep set up my TV and explained all the info. It was as if the TV manual came to life. He was a professional and made sure we understood all of the details of the TV. He was a credit to Best Buy's reputation!

Highly recommended you never know when you may need tos service and to have the piece of mind is worth it to us

I would recommend getting the 5 warranty with any of the newer products over $200.00. The last 5 TVs purchased, had failures between the two and three-year mark. Since I purchased a 42 inch TV the GeekSquad came out to the house but wasn't able to repair it, so I exchanged it for a better one.

After killing an 11 day old computer with a coffee spill I wouldn’t be without it. Then there was a particularly frigid day without gloves and as I was on my way to see my GEEKS my freezing fingers dropped my computer on the corner and cracked it. They put a new ‘skin’ on it. I’m sure I’ll make use of my protection on my new computer too. I seem to have karma with electronics.

great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Hope we never have to use it. Normally I don't purchase a warranty. Have never owned a T. V. like this so I figured the warranty might be a good idea

Keep your tv protected from accidents or electrical failures.

Coverage for your TV is worth it. TVs don't last as long as they used to. Had a few TVs that quit working after a year. One year goes by fast and Geek Squad Protection replaced the TVs every time instead of having to spend hundreds on a new TV. Had some issues collecting on one TV but they eventually honored it.

You can't go wrong with extra security on your purchase. The life expectancy of my Hisense is low to nothing due to almost daily outages in my area. So a little extra protection plan is a must.