Customer Ratings & Reviews

As a former employee and someone who still shops at best buy a lot getting the protection plan is a no brainer for TVs and anything that has the "accidental handling" plan.

I haven’t had to use my product protection yet, but I’m sure it will come in handy if I need it !

Geek Squad 5 year standard protection. lets me know that if something happens to my TV in the first 5 years. Including damage from lighting. I am covered. There Tech support and technicians are some of the best I ever come across. I would recommend a Geek Squad extended warranty to anyone who shops at Bets Buy.

Geek squad don’t leave the store without it You can’t go wrong with purchasing extra protection for electronics in Florida. From lightning and surge protection to everything that can go wrong with the quality piece of electronics Best Buy has the best warranty guarantee replacement you can get for the price.

Always best to have geek squad for every purchase you buy

I was very excited when the agent told me that am qualified for new TV and I will also get a refund for the difference in price.

Honestly a great looking tv had it for over a year I love lg oled’s they really are the number 1 Tv’s for movies, shows, and gaming.

Absolute garbage OS. Won’t connect using Ethernet using a 1Gbps fiber connection. Won’t stay connected on Wi-Fi 6 mesh. Can’t login using TV or app. Won’t update apps because they’re not installed but they’re also installed by default? Can’t add tv as a device because my email is already registered to the device? Replacing with Sony. $4.5k piece of garbage.

Geek Squad fantastic Service company with quick complaint response.

I love my fire TV!! The best decision i have made.

A great product to have no matter what items you’re purchasing and make sure everything and please recommend to family and friends on their products when they purchase

Worth the investment and easy to use. I have had it in the past and gives a good feeling of being protected

I wouldn’t make a big purchase without buying the extended warranty. My high end laptop went bad and Best Buy reimbursed me with a gift card. Same thing with a sound bar that went bad. Also, I had a tv that went bad from Best Buy and thank goodness I had the extended warranty on it. They give you the current value of the product, not what you paid for it on a gift card. That is way better than being at a total loss.

It is well worth the money you pay for it . They where very fast responding to us when we called them to report a issue with our tv. Thanks

This tv is one of the best TVs I have had since my Panasonic and pioneer elite plasma TVs. Picture is so clear and watching movies in 4K at night are amazing

Seems like a good service. Covers most of what the manufacturer's warranty too. Not a bad price for what you should be able to get out of it.

Haven’t needed the Geek Squad for this particular item as of yet because I’ve only had it for a month but in the past Geek Squad was worth it so I purchased it

Glad to have. Hopefully won’t need it. I like that they come get the tv to repair.

I’ve never had to use this thankfully but I purchase it and out it on anything I get. Id rather be safe than sorry bc I’ve been very sorry before when something has broke and there was not a single thing I could do.

Geek Squad service and installation is the very best! They are committed and dedicated to providing quality installation and service. The personnel are very professional, arrived on time and even called when they were on their way. I can’t recommend Geek Squad highly enough!!!