Customer Ratings & Reviews

I have this protection plan on every device we have in the house and it’s a great investment especially if you have children.

Since our new television is full of so many technological features we decided to be prepared in case something went wrong before we were ready to replace it. We also wanted to be sure that if any burn-in ever appeared on the screen, it would be covered. Hopefully we will never have to use it.

Extended warranty works with BB. Fulfilled their obligation to replace or repair towards the end of purchased warranty.

Usually never get the protection plan until my Samsung went out after 6 months. Reason we got a Sony and protection

The TV mounting service was atrocious and delivery was abysmal. As long as geeksquad commits to their warranty service if I ever need them in 5 years, I might recommend this service.

never had any issues and they treat customers with the upmost reapect

Very professional and knowledgeable. Very responsive to questions and concerns.

Hope i don't need the protection. I wonder if they give you extra time if you have to wait a month for something that was in stock.

5 years is unbelievable. That means I will still have a warranty when I get out of prison.

We purchased a 65 inch Sony O Led and debated over the 5 year warranty. Since the TV was expensive and had new technology, we decided to go ahead and purchase the 5 year warranty. Hopefully we won't ever need it, but we have peace of mind in case we do. No deductibles either. We feel confident in the plan.

My brother installed my Samsung TV with no problem. The instructions were to easy to follow.

I do highly recommend to get this service for your product

Best extended coverage on the market in my opinion. The first OLED tv I owned suffered from Screen burn in. This is the only coverage I know of that covers burn in. They replaced my TV with the same or newer model. If you are making a high dollar purchase make sure to protect it.

Allows for peace of mind especially with OLED panels and their risk of burn in

love the peace of mind knowing that Geek Squad has my back

So happy to have y’all at our disposal thank you so much

I had a previous 5 year warranty on my old TV. The picture went bad 1 month before the warranty expired. I was handled professionally all the way. New TV, installation and programming of my universal remote, everything for free. Great warranty.

Bought it on a TV for my 6 yr olds room. It died, but at no fault of my child (yeaaa). Took the TV back without receipt. The staff looked it up under my Best Buy card and the credit of the purchase price was applied to any TV I wanted to purchase. Very easy and the staff was great!

Loved the service. It was quick, easy and enjoyable.

for tv it was kind of brutal . The tv was broke the guy had to come out and change the main board in the tv before giving us a new tv. So this took almost 2 months. We did not have a tv for almost 2 months Every time they came they had to replace the same thing ... The tv was 500 dollars instead of replacing it they spent 3000 on 3 boards that did not work, whatever they had to pay the guys to come out and work every time for 2 hours, This was honestly ridiculous. Nothing made sense. luckily we finally got the replacement after the 3rd time and thats the only reason we get 1 more star.