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Customer reviews

Rating 4.7 out of 5 stars with 30663 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 242 Showing 4,821-4,840 of 30,663 reviews
  • Rated 5 out of 5 stars

    To The Rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the Geek Squad behind my Purchase! They do fine work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos bar protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year plan for sound bar is good to have in case speakers have issues within those years of break in use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had to use this, but I know geek squad is great at what they do and I recommend getting this good warranty just in case something we’re to happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for electronic purchases.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection plan is the best money can buy. It will certainly pay for itself if you need it. Nothing will last forever, but the protection will be there for you. Don't hesitate to get the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a must have for any device that you have. Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection is something that is a must for an expensive appliance. I brought one for my sony tv and it crapped out in 1 year and they gave me my money back. I am going to buy it again. Deciding if i will buy another sony...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't think about it! Buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection. With our a doubt the best coverage for all items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad support is worth it for pricey purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years coverage for ~$100 seems like a great offer for product support from Bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the fastest!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased new TV's, sound bar and network router from Best Buy to get us through self-isolation for COVID-19. Wanting to get up and running immediately, we purchased Geek Squad delivery, install and haul away. they did not let us down and won't let you down either...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with my TV. Tje replacement parts were unavailable. My TV without was replaced without a deduction for depreciation and without hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Protection Plan, Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always nice to have that extra peace of mind for any of life’s unecpected moments. 5 years is definitely worth the extra cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty for the price , recommend buy a warranty cheap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    glad I have this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know, I know. "these plans are for suckers" All I have to say is that with out the plan on my old unit Id be shelling out $1000+ to buy a new one. All i had to do was call Geek Squad and they sent someone out to fix it. A week later they said they couldn't get the part and and told me to go into the store and pick out a new one. very easy process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coverage money can buy!!!! They will not hesitate to completely take care of your issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this on 2 previous Samsung TVs. All went out at the 2 year mark(both replaced by Geek Squad). Purchased a Sony OLED with 5 year protection and already passed the 2 year mark so all is good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service provider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best service provider with quick response on complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use my product protection yet, but I’m sure it will come in handy if I need it !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Coverae

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use it, but the coverage is good for a good price. Only negative is that I would have to bring it in because it is smaller than 42". I guess that is OK, but I am a small 65+ woman. Not easy for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 40" Sony with extended warranty. At about month 14, std warranty ended at month 12, I suffered a lightning strike that took out my TV. I brought it in to Best Buy, they shipped it off for analysis and they gave me a full credit. I used that credit plus some cash to purchase a new Sony 65" XBR 4k TV. Awesome pic.

    I would recommend this to a friend