Customer Ratings & Reviews

The replacement plans with Best Buy are great. If anything happens you just bring the item back and get a gift card to repurchase or you can purchase something else.

Excellent product and I will continues to buy electronics from best buy and fantastic customer service representatives.

My 5-Year Standard Geek Squad Protection Plan Is a Must -Have And A Masterpiece, The Plan Provides Adequate Timelines To Service And Protect Your Best Buy's Purchases And Assets. I Geek In, I Don't Geek Out !

Simply put... I appreciate the way getting me a new workable television was handled, and I further appreciate the young lady who went above and beyond (I feel) to set my mind at ease. Kudos!!!

I can’t really review this because I just got it but it’s always good to know I at least have some type of protection for the tv.

A must add on with new equipment. Even if you don’t even use it, it’s worth it for the peace of mind.

I have not yet made it valid, but to protect the equipment it was necessary to extend the warranty

Gotta keep the things we love protected. And that’s why I got this. So far I haven’t needed it.

I rated this excellent because of the peace of mind it gives. I haven't used it yet, but I know it is there if I need help with my new laptop.

BELIEVE ME, this is the best purchase you can buy when buying these new large-screen OLED TVs. New technology can cause various problems and having this warranty coverage has saved me now twice on previous 77" TVs. Well worth the money over time.

Geek Squad protection for my TV is great. Used it for the first time and the agents that came to my house were professional and explained each step of the process. Unfortunately, they could not fix my TV so I ended up with a new one just as described.

This warranty saved me with my TV purchase. We bought the display model since it was the last one in stock but the pixels started going out. Thankfully it was still within our warranty period. Since there was no longer a TV with like technology Best Buy refunded the entire purchase with a gift card that we were able to put towards a new TV.

It's good to have the protection plan in case something goes wrong with the tv. I like that geek squad will make house calls for any needed service unlike at other retailers where you would have to mail a large tv for service!

Love it anytime i need help they are there to assit me

I always buy the Geek squad service with the hopes i never have to use it.

so easy to set up that my children set up, set up the channel the way was want them.

Awesome service by the geek squad. Great to have because you never know when you will need it.

Great Service, pleasant and helpful staff. Very Accommodating.

Geek Squad has always come through for me in the past, it just made sense to go with the protection plan on this purchase as well!

First TV I purchased didn't work. Geek squad checked it real quick to verify the problem. Was quickly replaced by the technician.