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Customer reviews

Rating 4.7 out of 5 stars with 30360 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 30,360 reviews
  • Rated 5 out of 5 stars

    Geek Squad is always super helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always used Geek Squad and i have never had anything but a great experience with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time of purchase big ticket items , I always purchase a warranty it’s better to be safe than sorry. You just never know when the device you purchased made malfunction. Things are just not built the same way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad, number one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to geek squad on my 65 inch color TV in my computers. They were good anytime I bought a back I had a problem somebody came out no problem. Thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied, great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great affordable TV, its very sleek, works great and its pretty big. Overall happy with the purchase, also it was extremely easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to use especially when tv whent down. They were really easy to reach

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that i paid for this 2yr warranty,never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality to replace inferior.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad warranty is is great. But I am ok with never using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You never know if you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had the chance to use this service so I guess I made an excellent choice of product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV on the wall and connected it to the new sound bar. I am very pleased with the agents. The were professional and extremely knowledgeable. I have used Geek Squad for over 10 years and am always satisfied.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Buck6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my protection if they can’t fix it they replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any problems with my TV'S and I just bring it in and pick out a new one... no questions asked....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Geek squad protection before and never has an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK IN, DON'T GEEK OUT, PROTECT YOUR PURCHASES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 5-Year Standard Geek Squad Protection Plan Is a Must -Have And A Masterpiece, The Plan Provides Adequate Timelines To Service And Protect Your Best Buy's Purchases And Assets. I Geek In, I Don't Geek Out !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend getting extended warranty for every purchase. Came in handy when TV stopped working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. I feel like I can trust this and feel confident in my tvs longevity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has always been very helpful with any and all my purchases and any issue that I have had. I definitely recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV Delivered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents brought new TV inside and set it up on my TV rotating stand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each and every time I have called the agents are professional and know what they are doing....from guest service to tech issues and I feel valued as a customer. I wholly recommend anyone with modern electronics in their homie to have this service. It has saved me much stress and money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t needed the service thankfully but I’m confident you’ll take great care of me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering the probability of damage to a consumer device in a 5 year period, I believe this to be a great value. I would definitely recommend!

    I would recommend this to a friend