Customer Ratings & Reviews

Always a must because accidents do happen. Customer service is great no questions asked and replace quickly

Small tv already had a mount took about 15 minutes to replace old model with new. I highly recommend the geek squad protection its a no nonsense policy they will either repair or replace no ifs & buts.

I like the five year warranty my TV went bad and they're going to exchange it with no problems

This was a great purchase. I don't have to worry if something goes wrong. If it does I can just pick up the phone schedule an appointment for the Geek squad to come out. I leave it to the professionals.

It's an OK TV. Nothing special about it. Had a 2017 samsung 4k UHD before. Really it doesn't make much difference for regular viewing. OS did not feel friendly either. If you have an 4K UHD tv stick with it or go for maybe OLED TV.

Excellent tv. Love it. Best tv that's i have owned. Big looks gd on my wall

I love that the protection plan is 5 years for protection on products that are high priced items. I am happy with the options and the peace of mind that having the long term protection gives you. Very pleased that I purchased the protection plan for these reasons.

The purchase of insurance for my new television was easy. Received an email right away. Happy with what the insurance offer. Originally when I purchased my television and went to curbside pickup, received email saying that I still have time to purchase. Love it.

The piece of mind my protection provides gives me a great deal of satisfaction. Knowing that I don't have to worry about anything failing over the next 5 years is wonderful.

Necessary coverage. Worth purchasing to protect our tvs

So glad I got this protection plan! It paid for itself shortly after the first year when my manufacturers warranty ran out. In-home service was excellent. Unfortunately I had to buy a new plan with the new replacement TV.

I have used the protection plan before and got a new TV when it couldn't be repaired, and we have a lot of lightning storms where I live now. Got a good price on TV but I want to be safe and not sorry.

Love the tv. Great picture. Not a fan of off the voice commands but other than that’s it’s great.

I have this tv for 2 years without an issue. Easy to and learn. I LOVE SAMSUNG.

Geeksquad has been a HUGE help with several items over the years. Ill honestly never buy a big ticket item with out their extra coverage. A+++ service!

Well worth the price and was very easy to use for warranty replacement. Great customer service

Geek squad is always good to have if I can insurance on your TV. It’s always nice and it eases your mind knowing you have insurance on your TV or your appliances.

Never remembered that I had this but didn’t need it

Geek Squad fantastic Service company with quick complaint response.

I’ve found it necessary to use one - service was excellent and Best Buy honored all requirements with no issues. Great service!