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Customer reviews

Rating 4.7 out of 5 stars with 30360 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 252 Showing 5,021-5,040 of 30,360 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased this for previous items and it is a must for the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also purchased the two year warranty. It was reasonable and a necessity with electronic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the fastest!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased new TV's, sound bar and network router from Best Buy to get us through self-isolation for COVID-19. Wanting to get up and running immediately, we purchased Geek Squad delivery, install and haul away. they did not let us down and won't let you down either...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my car phone remote setup an.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad agent was able to advise me on options for my car installed and completed the installation on a timely and professional service. My laptop was also remotely repaired in a very professional manner to my satisfaction.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Peace of mind of elderly, fixed income parents.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives me much peace of mind that the TV I bought for my father has a fix or replace coverage for the next 5 years. The cost works out to a couple of drinks from Starbucks per year. VERY affordable coverage that can be redeemed at many stores. I live in a different county than my parents. TV problems, there's a store 5 minutes away from them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved the day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent replaced a network card preventing my TV from connecting to the internet. Amazing job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very surprised that picture is really great. I bought online after looking at reviews. Easy to setup. BEST BUY delivered. Best of all. FREE!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 stars if I have to use it…. 5 stars if I don’t have to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend adding coverage , reliable and a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. My TV went out and they replaced my TV without and problem. It was delivered within 48hrs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had already purchased this plan in the past and it was the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable about the the t.v. and the accessories we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job, hanging and installing my new tv. Very happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not used this yet as the tv is new! Not familiar with their service team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get The Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranties always a good choice for me. I’ve purchased a warranty on almost everything electronic I buy and have only had to use it once. Excellent quality and service! Spend the extra money. It’s worth it because you never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have Geek Squad Service around just in case you may need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did not install it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed the tv my self the geek squad just delivered it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use this once on a previous purchase and the interaction went as easy as can be. It’s there when you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really friendly and helpful, love their costumer services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have the protection plan in case something goes wrong with the tv. I like that geek squad will make house calls for any needed service unlike at other retailers where you would have to mail a large tv for service!

    I would recommend this to a friend