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Customer reviews

Rating 4.7 out of 5 stars with 30667 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 253 Showing 5,041-5,060 of 30,666 reviews
  • Rated 5 out of 5 stars

    Definitly worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was definitely worth the price and convenience. They arrived punctually and called when they were on the way. They installed the TV and mount quickly and neatly. Very polite and explained everything before leaving.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Geek squad, number one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to geek squad on my 65 inch color TV in my computers. They were good anytime I bought a back I had a problem somebody came out no problem. Thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five years for $30, sold!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five years for $30, sold! I bought this warranty for a low priced Insignia television and it just seems like a no-brainer that for $30 I am guaranteed to have a TV that works for five years. In this disposable electronics time we live in, I could not upgrade in three years for $30, so again it is a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection was a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad to be able to have this protection because with having 3 boys in the house, you never know what could happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re going to get something expensive buy the protection plan it’s worth it. You may never use it but then you never know what can happen. If lighting strikes and your tv is on and it blows something out you’ll know you’ll be covered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek swiad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is easy and efficient. Would highly recommend

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good purchase

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality on this tv for a good price. Good size if going with 55”.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry Free Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added protection for tour TV should something go wrong with it. I purchased the 5 year plan. A dollar a,day! Great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is always great to have a extra piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately we didn’t have the need to use this but it is always good to have the protection because 9 times out of 10 when you don’t have any protection is when the issues happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV got burn in around 3 years in, and after 4 years, started flickering. I returned it to best buy and got a replacement TV with equivalent specifications and value.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use this for the laptop we purchased. Good investment as the laptop itself was on the cheaper end and I was worried about reliability. Replaced the screen and speakers 20 months into the plan. Actually got an updated motherboard out of the repair as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service just in case anything happens to my Samsung I will continue to keep purchasing from Best Buy the best products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grate service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pick up this extended warranty you never know when it brake down and cover everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy this protection to be safe side if any of the electronics go bad within the limited time. I once had to use it and they replaced the product with no questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good back up to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With today’s quality in electronics, you need an extended warranty plan. I’ve had to use it a while back on another product and the Geek Squad rep came to my house to address and repair the issue. It’s cheap insurance worth having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never EVER disappointed. I buy Geek Squad with anything that is an electronic - anytime I have had a problem - they are fast, efficient and worth it! Coverage is transferable too - handy! A total peace of mind...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year warranty program.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the warranty for my last Sony TV and was handled professionally to get me up and enjoying my new Sony A80L television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Received some advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My limited interaction with these folks has been good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must when you spend big $ for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was thinking I would self-insure myself with my very expensive 75 inch Sony TV. But after reading some reviews about how costly this model is to repair I decided to opt for the five year protection plan for a piece of mine. It was very expensive however, even considering I Purchased total tech.

    I would recommend this to a friend