Customer Ratings & Reviews

My limited interaction with these folks has been good

Protection plans are an absolute must and they have actually saved me when things go wrong from having an expensive paperweight.

I have used the Geek Squad to install my new dish washer and work on our computers numerous time. the services are always, fast and efficient, and I will always use them to make things work in my household.

I've actually had to use this service before with a crappy Vizio TV i had in the past and if they can fix it they fix it if they can't fix it and the TV is crap they will let you exchange it no questions so if you protect your investment then you need this.

Well its geek squad. I don't buy anything with out it. Always been able to work any issues with the items i have protected by GeekSquad. Excellent service.

My Geek Squad protection plans, of which I have several is a prime reason why I purchase all of my major and minor appliances from Best Buy. Whenever something goes wrong, which is not often, Geek Squad is there to take care of it. Outstanding!!!!!!!!!!!!!!!!!!!!!!

One of the best tv ever. If it’s not Sony, I always go for lg. Got this on clearance and it is full of features. Way better than it’s competitor.

We are so grateful to these young fellas installing our 60"LG tv..they were very careful and polite. They make connecting all those awful wires a breeze. They were very patient with us and walked us thru installation and operating our new screen and remotes several times til both my husband and I understood. They are well worth their cost!

Purchased this Geek Squad protection plan to hedge my investment into our new Sony flat screen TV. Hopefully, I may never have to use it but if I do, I am confident that Best Buy will fix the problem quickly and without any hassles.

little problem with color and picture it was replace it in 2day.Technician came the next day.

Mounting was already in place. This is a replacement television and a birthday present for my grandson.

I purchase my 5yr warranty for this TV before have too go online you read everything l need too know. We must not forgive too take carere of the customers needs l dont agree with all the new rules because l'm over 60. Idont need the Robot to run my life

Great support and great service. Fast installation.

Got this protection for my TV. Haven’t had to use it but I always get the protection because of the great customer service I have ever had when I have had to use them. Better to be safe then sorry

Geek Squad provides excellent service. I take my PC in quarterly for a clean up and they are always on time, happy to provide service and are thorough with any questions or concerns I may have and provide excellent feedback on how my equipment is running.

Great to have protection on the things you love. It’s easier then spending money for no reason to purchase an item when Best Buy’s No hassle plan of attack works better than PC Richards or even HHGreg from back in the day. They actually cover you.

The techs were great in installing all of our purchases and in explaining how they worked. We have them for 5 years so check later and we will let you know over the long haul. I can’t imagine anything but excellent service based on what we have seen so far.

I think this is the best warranty service that you have.

The Geek Squad has been there every time I have had problems with my computer. Never a hassle about how it happened or who did what. Only once I had to bring my computer in to the store for them to repair it because I had really screwed it up. Otherwise they can usually repair it over the phone for me. Three cheers for the Geek Squad.

I love how I will be able to get help for the next 5 years. So Thanks!!!