Customer Ratings & Reviews

Amazing people. Great service. They fixed my 2 year old laptop in a day.

I chose to set up the TV by myself. These guys delivered the products in good condition, did not play around, asked if we had any questions, answered a few, thanked us and left. Based on what I have seen so far, I don't have any worries about Best Buy follow-up.

BELIEVE ME, this is the best purchase you can buy when buying these new large-screen OLED TVs. New technology can cause various problems and having this warranty coverage has saved me now twice on previous 77" TVs. Well worth the money over time.

The tech was very helpful and knowledgeable. I have used this service many times always friendly

Our tv power supply stopped working. Geek spuad was fast and Professional. The people who came to work on my tv had a good attitude and liked there job 10 out of 10

i had to use it before and bestbuy made it right. you'll never have to worry about the item you buy

Glad I purchased the 5 year protection plan because I don’t think it’s that good of a tv.

it’s too good Picture quality good or functional very fast

I would highly recommend getting addtl coverage when possible. Some rates should be lower or should come free fpr a year for certain products

If they cover like the last warranty plan, I'll be happy (if I need it)

Agents set the Tv up and showed me the operation. Agents were very polite and didn't leave any packaging behind for me to have to dispose of.

Has great sound, excellent picture quality, the remote is a little funky so purchased a different Samsung remote and it works great on the tv. Definitely would purchase again.

Great to have this coverage if needed. Hope to never have to use it but good to have that peace of mind.

Other companies may have white glove service but I had Royal service. Extra protection price reasonable for 2yr.

You guys are the best you know exactly what you're doing and I will highly recommend you to everyone

They replaced my Tv with no issues. Just had them come out take a look at it and told me they would replace it no problem!

I bought this warranty with an open box tv and ended up not using it because I returned the tv because it was a bad tv. My thoughts on the protection are good though. Especially when you buy gaming systems for kids. I didn't repurchase the warranty because the tv I ended up buying cost more than what I purchased the protection and the insignia tv for.

I have used the protection plan before and got a new TV when it couldn't be repaired, and we have a lot of lightning storms where I live now. Got a good price on TV but I want to be safe and not sorry.

Great tv. I have not had to use geek squad as i have had no issues

I luv interacting with geek squad. And its worth the money to have geek squad protection.