Customer Ratings & Reviews

I grabbed this two-year protection plan to add to the base coverage on the Insignia TV at the time of purchase. Having the additional "Geek Squad" protection gives me additional peace of mind (especially considering this unit was purchased for my son's usage. Bear in mind this coverage is only on the parts & labor - it does not provide accidental damage protection. Still, for my purposes, it was money well spent.

Keep your tv protected from accidents or electrical failures.

Gotta keep the things we love protected. And that’s why I got this. So far I haven’t needed it.

I wish i would have knew how this works but anyway i am glade i got the service cause i needed it a month after purchasing but could not use it untill a year later the manufacturing warrenty last a year an had to be used 1st

Bought this on my old set and it more than paid for the cost. It got me a new TV! Several years ago I bought a router & didn’t buy the extended warranty and it died! I had to call the manufacturer and had to wait months for a new one! Don’t learn the hard way!

Geek squad is the best service provider with quick response on complaints

I had a two year old Samsung 55” TV. I purchased an extra year’s warranty. Two months after my warranty expired, HALF of my screen went black. I replaced it with a new 55” Samsung, but purchased a 5 year warranty. Hopefully this TV will make it past 2 years.

This warranty totally worth it. We have yesterday in the past and we don’t regret it.

Very Impressive!; quality highly recommend to anyone, well please.

Great manager in Geek Squad Manager support. She went beyond to help us out

The 5year Geek Squad protection plan is so worth the money. My 60” TV just gave out 4 years into the protection plan, had someone out here almost immediately to try and repair it to no avail. He made a call and we had a new one on the way to us 4 days later. They installed, set up and carted away the old one.

I generally stay away from extended warranties but one purchase I did take the warranty and low and behold I had an issue with my Sony TV and received a new TV since they stopped making the broken part-- all due to the warranty

I’ve found it necessary to use one - service was excellent and Best Buy honored all requirements with no issues. Great service!

I alway purchase Geek squad Protection. It is a very wise thing to do. You never know when you will need it. All you have to do is call Best Buy for them to come out to your house. It is very wise to purchase it. They do very good work.

I had a problem with my tv and the Chromecast that was built in it and they gave me my money back and I bought another tv that was better then the one I had the problem with, The geek squad is the best when it come to fixing things. They even have fast service.

I purchased the 5 year plan. When researching OLED TVs, burn in seemed to be something that many prolly mentioned was a possibility. I went with Best Buy in the end because if their great warranty that covers burn in. It was a no brainer really.

The warranty is a great comfort regarding both of these issues: We live quite a ways away and our summers are hot.

Very knowledgeable agents that are ready to help out and install equipment.

Awesome service by the geek squad. Great to have because you never know when you will need it.

I feel confident knowing that I will always have a nice tv to watch. I've had replacement with them before. Simple and quick replacement. I even needed a remote and they dropped it off at my home.