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Customer reviews

Rating 4.7 out of 5 stars with 30667 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 257 Showing 5,121-5,140 of 30,667 reviews
  • Rated 5 out of 5 stars

    Well worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend the Geek Squad warranty. Manufacture warranties don't last long and you gotta ship them out. Totally regretted not getting it for my monitor, but got it for most other items. Have used it and they make it easy for a Repair/Replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will never buy another TV without getting this protection plan, service is fast, reliable, and hassle free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Additional Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used so far but i Bought this additional plan for my worry free once i need help in future.Hope it will works like i planned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good people and service faster and greater I liked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Inwish there was accudental protection! And the orice was not as bad too for a 1k tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who could ask for more?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team at Best Buy in Virginia Beach are simply the best ... courteous, professional, knowledgeable and caring. Who could ask for more?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a dark spot on my previous tv after a year and half. Geek squad gave me close to what I paid for it. The 800 number wanted to replace the tv with a smaller one or give me close to 200 less than what I had paid for..make sure you go into your store if you are not happy! They will take care of you there! I love my store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buys Saucy!!!! Nice refund on price drop a we

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thet take care of the issue at hand.....Buy it as a membership, and all your purchases are covered, instead of purchasing it for each item.....Im almost 100% You guys are awesome!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't needed it yet but i hear good things.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From others ive talked to and what ive seen in the store i have no doubts about the quality of the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t sure if I was going to purchase the protection or not. I started to think about the replacement cost if something were to break. I purchased it and I’m happy that I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They go to you! No need to bring in your items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad rocks! Good price for 2 Year warranty and best part if something goes wrong they come to your house! No need to pack it up and bring it to the store!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Protection for expensive purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 2 year warranty to cover my 55" LG LED Smart TV which as an exchange for a 55" Insignia LED TV that was deemed not repairable through my previous Geek Squad Protection Plan. Even though my TV was in limbo for over 3 months to get the exchanged one I felt it was worth it for the money. To replace the TV for a comparable one would have costs me well over $699.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to protect the electronics in my home. Had to use it once, no questions asked. A tech came to my home and did his job. Unfortunately the TV he was working on was trash and couldn't be fixed. The protection plan covered the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied, great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great affordable TV, its very sleek, works great and its pretty big. Overall happy with the purchase, also it was extremely easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty covers everything for 5 years! seems like a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had time to use it yet but talking to my sister and my brother I heard that this plan really helps protect your item and it keeps it from anything from having to a long as you got this warranty it really goes above and beyond his name and what it can do

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    A great plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this plan for my 2018 55inch Sony x900f and the panel went out last month. Best Buy replaced with the 2022 65 inch Sony x90k and another 5 year warrenty. I could not be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering the probability of damage to a consumer device in a 5 year period, I believe this to be a great value. I would definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents hung the TV to the existing mount showed us how of operate the tv and remote. They were quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy pretty much all of my electronics at Best Buy just to make sure I have geek squad protection. Easy help or replacement of items.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.