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Customer reviews

Rating 4.7 out of 5 stars with 30361 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 261 Showing 5,201-5,220 of 30,361 reviews
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from the cashier on that day there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Standard Geek Squad Protection Always reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really help to save my laptop the glass was broke . They repaired in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oh sh$#

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet for my tv. But not a bad thing to have for just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decisive and Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I talked with a Geek Squad expert for about 3 minutes, and they were able to take my symptoms and ascertain that the device was hosed, that it should be returned. That is a sign of a good expert, that they will make the right decision with authority when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replacement under warranty was unbelievably easy. I always purchase extended warranties on big ticket items, thankfully my TV was still under warranty when it went out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The additional insurance is always good to protect your purchase specially, if it’s a large one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t leave the store without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend on electronics I.e. TVs you purchase the extended warranty. I had a tv that was four years old and started to have problems. Well the part that needed replacing they didn’t make any longer. Fortunately I had the extended warranty and got a new TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Omit at your own peril

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had no beed of this yet, but previous products have been well serviced by them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment to pay a little more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the Warranty! I invest in purchasing warranties just to have the ease of not worrying should anything happen to any of my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great. Looks good. Sounds good. Quality is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Proud of my coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can feel safe with the coverage , I have now. Had a TV that seemed perfect in the beginning, however, I didn't notice the sluggish remote signal, after the 1 year warranty on $1300.00 worth, BB still swapped it out. Proud of the $169.00, I spent on protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worthwhile purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this for the past 3 tv's I bought and have had to use them. These skinny flat screen tv's aren't made to be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection plan is a good purchase to cover and problem which could occur. Without it, the cost of repair or replacement could cost more than the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another good geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although we probably didn’t need this, we purchased it so we have confidence if we had any issues in the future. Always good to have the geek squad available when you need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always & must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only place love to be and must have the only one that does it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good back up to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With today’s quality in electronics, you need an extended warranty plan. I’ve had to use it a while back on another product and the Geek Squad rep came to my house to address and repair the issue. It’s cheap insurance worth having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean its pretty much the best plan you can get with any purchase. Has come in handy plenty of times when life's accidents get in the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like to be protected. This provide what I want

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re going to get something expensive buy the protection plan it’s worth it. You may never use it but then you never know what can happen. If lighting strikes and your tv is on and it blows something out you’ll know you’ll be covered.

    I would recommend this to a friend