Customer Ratings & Reviews

I always purchase the service when Buying a TV. I have purchased Geek Squad 2 times. Used it twice and have been over all happy with the service. They replaced a prior TV. Repaired another TV. The parts and labor were almost as much as the tv itself.

Luckily we haven't had to use this yet, but the Geek Squad has always been helpful, so I'm hoping for more of the same should I ever need them in the future!

The geek squad agents hung the TV to the existing mount showed us how of operate the tv and remote. They were quick and efficient.

I like the five year warranty my TV went bad and they're going to exchange it with no problems

I got this on an Insignia TV. Great value for 5 years. So far I have not had to use it, but if I do, the price was well worth it. I would encourage everyone to get one, especially for a TV.

Love the Geek Squad, A+ help! They are always available if you need them!

Very surprised that picture is really great. I bought online after looking at reviews. Easy to setup. BEST BUY delivered. Best of all. FREE!

High end tv’s are expensive and I have had bad luck with other brands high end tv and want to protect my investment. I will be sad for waisting the money if in 5 years nothing goes wrong but I would cry if I have spent another 2500 on a tv and it breaks in 2 years with no coverage. Protection well worth it

I am technologically illiterate and I have to go to the Geek Squad many times to ask what they probably feel are stupid questions. They are always polite and help me with my problems. I go to the Gravios Bluffs store in St. Louis and they usually fix my problem right in front of me while I wait.

The only thing that I say is bad is I purchased only for 2 years I would always do t he 5 year plan because it is safer to be protected and have your mind at ease if anything should go wrong with your product you know it will be fix! Great Service!

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I have always had good luck with my warranties for the Geek Squad. I buy all of my electronic and applied from Best Buy because of the Geek Squad!

I purchased this geek squad 2-year Standard Protection to complement my Samsung TV to save me some money on the service of my Smart TV , guess what I haven't had a need to use it yet great TV , but it's nice to have the insurance ,very satisfied

It’s good knowing that if anything ever happens Geek squad has you covered.

Never not get it. got it many times cause its a must have

Anything to do with geek squad is awesome we have had to use service just a few times but when we have they have gone above and beyond! Highly recommend!

Worth every penny. My prior Samsung tv covered by Best Buy warranty. 2 months before end of warranty, tv screen leds went bad. I got a brand new tv at no cost. Will buy appliances from Best Buy AND have Best Buy extended warranty.

It is a great price for two years of service to protect my TV. My only complaint would be that if you have an issue with a TV the wait time can be up to 4 weeks. For me living in a small place and having only one TV this is an issue.

Happy to report that I have not utilized their servicess yet. All my purchases have continued to function as promised. Be even more happy if 2 yrs. from now I report the same thing. It is comforting to know that I have this service in the event I need it. Better to be safe than sorry ($$).

This TV does so much still finding new things daily. We love it!