Customer Ratings & Reviews

this review request was on my home screen for no discernible item, thumbnail was not a link i could check, and tried to verify from past purchases but could not find matching item

An amazing service and I have used this particular service multiple times through my many years being a Best Buy customer. It is worth it every time I purchase a new item to always have that piece of mind knowing Best Buy is backing my purchase.

An amazing service and I have used this particular service multiple times through my many years being a Best Buy customer. It is worth it every time I purchase a new item to always have that piece of mind knowing Best Buy is backing my purchase.

Absolutely amazing customer service, very helpful and friendly.. they fixed all issues ive ever had with ease.

Great customer service by the geek squad personnel

Feels good to be protected by a warranty that will cover majority of the things on the television

Love being the open box items which saves me money. Therefore I use some of that savings to purchase the extended warrantees. Never had to use one yet, But as long as I do not have to spend my own money, I believe it is well worth it.

Always always always get the protection plan! It has saved me twice when my tvs went down. I got a new tv each time with zero hassle.

Always buy the plans, they have paid for themselves many times over. I had a 55 inch HD tv break after a year, the let me have a new one. That one then broke about almost two years later, so they let me have yet another one (a new model since the old was gone).

never had any issues and they treat customers with the upmost reapect

I grabbed this two-year protection plan to add to the base coverage on the Insignia TV at the time of purchase. Having the additional "Geek Squad" protection gives me additional peace of mind (especially considering this unit was purchased for my son's usage. Bear in mind this coverage is only on the parts & labor - it does not provide accidental damage protection. Still, for my purposes, it was money well spent.

It’s good to know that I have protection if needed.

Always great to have a warranty on the event something breaks and geek squad is always super helpful

Always A must have with your Electronics purchase Best Buy has the Best GEEK SQUAD Technicians around if u ever have any troubles make sure u buy the 5 Yr proection a must have that way anything goes wrong your covered.

Don’t always purchase a Geek Squad Service however when you make an investment this large this give me peace on mind for 5 years.

I haven't needed their services yet, but the warranty seems outstanding.

geek squad protection is the best! usually when there is an issue they always replace the item! sometimes they try to fix, either way its great to have

The 5year Geek Squad protection plan is so worth the money. My 60” TV just gave out 4 years into the protection plan, had someone out here almost immediately to try and repair it to no avail. He made a call and we had a new one on the way to us 4 days later. They installed, set up and carted away the old one.

What's better than to have a 2 year geek squad protection on your products that you purchase. We have not had to use it yet, but it is there in case of a problem.

Happy to report that I have not utilized their servicess yet. All my purchases have continued to function as promised. Be even more happy if 2 yrs. from now I report the same thing. It is comforting to know that I have this service in the event I need it. Better to be safe than sorry ($$).