Customer Ratings & Reviews

Glad I purchased the 5 year protection plan because I don’t think it’s that good of a tv.

The LEDs went out in my last TV after about 4 years and it would have cost over $300 to fix. Since that TV only cost $400, I wasn't about to waste the money. Paying the extra $189 (for my $799.99 TV) was definitely worth the cost for this Geek Squad coverage!. I doub't I'll ever buy another without it!

Geek squad has always been a wise purchase. My last TV stopped working after a couple years, and geek squad covered everything,

I absolutely LOVE my MAC computer. .it does everything I need it to do for home and work life. I couldn't have made a better decision for a desk top.

I haven't needed service therefore that is why I'm giving a 5 star

I luv interacting with geek squad. And its worth the money to have geek squad protection.

Unfortunately I have had to use this on the last 3 TV's I purchased from Best buy but because I had the plan Replacement was simple even 4 years into it. They were neat and professional.

Our tv went out and I was so glad to have the protection plan! Geek squad was super helpful and got us squared away!

Install the all programs of my computer, antivirus, support, guarantee

Geek squad is the best thing to have when you purchase a merchandise so make sure you get that geek squad warranty it will take care of you when you're merchandise break down go get it

Super excited to have a warranty this long, hopefully it comes in handy, but I’ve heard great things from friends!

I purchased the 2 year Geek Squad Protection Plan when I bought my LG OLED TV. I haven't had to use the plan yet.

Again added protection is always worth it in my opinion. For the price it’s a no brainer.

Peace of mine to have this coverage for a few more years.

I wish I would have purchased this on the last TV a bought from Best Buy. The TV died 2 months after the manufacture warranty expired and it cost half the value of new to get it repaired.

I've been a member of the Geek Squad for years and I love it. When I need help it's good to know I have someone there to assist. I have always been able to get an appointment quickly and they have always fixed my problem quickly.

have not used this yet as the tv is new! Not familiar with their service team.

The service was awesome and I even received help on reduced prices of items that I didn’t even know about so I think Best Buy for everything

I always buy the 5 year when purchasing my TV's. Every time my TV's die I am able to replace it which is wonderful. The only thing I don't like is the fact that the department is closed on the weekends if you want to get your transaction completed. I had to call that Monday to let Geek Squad know what was going on and you have to wait for a Best Buy card via UPS next day air by 5pm. That was the only draw back for me.

If your going to spend a lot of money on quality parts then go ahead and treat yourself to a geek squad protection plan. It’s worth it!!!!