Customer Ratings & Reviews

Peace of mind. Hope I never have to use it. Shouldn't really have to purchase it, but to many things seem to be made to break down in this throw away society we live in. Really hard to rate until it is needed which of course I hope never happens.

Degree squad is wonderful just in case if any accidental accident happened. I know that I am cover.

I’ve had to use this once already! I’m so glad I purchased it. Just be prepared to wait all day to have your product serviced, if possible take off.

Always buy the plans, they have paid for themselves many times over. I had a 55 inch HD tv break after a year, the let me have a new one. That one then broke about almost two years later, so they let me have yet another one (a new model since the old was gone).

We were so glad we got the extended warranty with our purchase of the Insignia 50" TV . The geek squad came out promptly, and replaced the power supply twice, the third time the power supply went bad, Best Buy replaced the TV at no charge, We are very happy with the replacement, and Best Buy truly stands by their warrantys

GEEK Squad Knows their Business!! Good on Telephone OR at Customer Site !

I hope to not need this but am assured it will cover any damages by movers. It did NOT cover transportation of the TV from the store to my house.

Great service and very knowledgable. Plus vert nice guys. Kathleen Krainas

I always buy a Best Buy protection plan with any electronic devices. I have used there protection plans in the past when needed and it's great peace of mind knowing if something breaks, Best Buy will fix it or replace it.

nice, hope i dont have to use it though. Sounds like they will replace the TV if something happens to it

Great program for the amount of services you can receive.

It would be stupid not to purchase the geek squad plan when buying a samsung tv for the price, because after you own the tv for maybe a month, you will get an insurance packet from samsung, after registering your tv online. It is extremely expensive, while geek-squad if you purchase minimum of 2 years you can renew it when the 2 years is up.

Ive never had to utilize any protection but it never hurts to have the piece of mind. The one time, I didn’t purchase, my TV Literaaly stopped working in less than 3 months of purchase. Do think about it, just do it. It’s inexpensive piece of mind.

If you're looking for piece of mind. Go ahead and add this. Especially if you're getting an OLED that has the potential for burn ins.

The only protection plan that covers Burn In!! Definitely worth it for peace of mind when purchasing an OLED TV!!

I have had a previous geeks Squad plan and when my TV had issues they handled it in a timely manner and gave me the cost of the tv back since it could not be fixed

My television came out of control and they resolved it quickly

Great thing to have for expensive electronics. Don’t have to worry about it in the future good investment.

I believe in warranties. If your TV breaks, bestbuy geek squad will give you back what you payed for or you get to put it towards a new TV.

Geek Squad set up our TV and answered our questions. Happy with their service.