Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30367 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 292 Showing 5,821-5,840 of 30,367 reviews
  • Rated 5 out of 5 stars

    Fast response!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called them because of problems with the screen and the GEEK SQUAD diagnosed it and knew what was wrong with it immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives you a much needed peace of mind for a fraction of the cost of the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives you a much needed peace of mind for a fraction of the cost of the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up a new Samsung TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did an easy setup and enjoy the automatic features my old TV didn't have. Geek squad got me through the initial setup questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used several times and it’s always easy! Friendly and knowledgeable staff. Thanks geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always always always buy the Geek Squad protection plan when buying anything that has to do with electronics, kitchen or car stereo from Best Buy. These plans help insure that you can always get help when something happens or goes wrong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy Upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last TV burned out after 4 years and I didn't have any protection. This was a no-brainer to pay a few extra bucks a month to cover myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to have when you have any given hi tech item showing 10% ratings of 1 and 2's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad Protection. I travel a lot and have needed the protection. Best Buy has always been there no matter where I am in the country. My product was always fixed or replaced without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection is worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I worry that I will break the items I buy and this always helps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the "extra" protection because you never know what's going to happen. I figured I couldn't go wrong with getting it (and it was such a low price). It came in handy with a previous TV purchase. I only had to pay a "small" difference in the price of the TVs (since I purchased a different one the 2nd time).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope its never needed but its a great protection plan over the standard manufacturers warranty at a unbeatable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CC TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far do good. I had a small line issue. Call them thex came out and correct the small line issue. I will always call them if I need them. I will recommend the service to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service,.!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My entire household fully recommends Geek Squad services, esp their extended warranty service. It is simply a no brainer. Less headache in times of issues, and they are very very professional,..!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Insurance - Replaced My TV for Free!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I bought the service plan on my Sony TV. It stopped working and I replaced it with a Samsung almost for free. I was very happy about that!!! I wish the remaining years of the old plan could transfer to the new plan, but they don't.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always always always get protection. I have a little one, plus pets, PLUS accidents are bound to happen more often when you DON’T have protection. So far Best Buy protection plans have helped tremendously, especially on my child’s tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable..

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I never have to call them..called them and answered my question quickly..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go geek squad all the way!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never regret paying for the warranties! Great service!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Service plan to the rescue

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for all my electronics from Best Buy! They also take care of my tech needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Plans to the rescue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for all my electronics from Best Buy! They also take care of my tech needs.

    I would recommend this to a friend