Customer Ratings & Reviews

The Geek Squad warranty is the greatest thing ever! It has saved me money and hassle more than once. Best Buy and Geek Squad have taken care of me when I had my doubts that even they could cover it. I would never buy anything without the warranty!

We bought the tv home and hooked it up our self. Discovered a line going down the screen.

I have had to file claims over the last few years and Geek Squad has never disappointed. Whether it was replacing a TV remote or a cell phone screen, they got me back up and running in a reasonable amount of time. I buy Geek Squad protection for most of my big Best Buy purchases

Geek squad protection is honestly the best. I’ve also bought it and twice I got store credit for a newer device that they couldn’t fix!

Thought it a good value, won’t know more unless I need to use it!

This tv has gone through so much with me, very affordable and good quality t.v. It’s a very clear and audio friendly.

My TV screen failed after 1 month. Geek Squad came and just brought a new TV and took the old one back

Not worth the money by the time you pay for this you could have a new upgraded itrm

Don't want to have one component go south and leave your whole setup in a lurch, right? Your best bet is to just throw money at the protection plan for each item. Worst case scenario you'll never need it and curse this review for making you spend extra money, but in a pinch? You'll be grateful.

Making sure I secure my purchases great always been a plus at Best buy and they stand by their warranty

Best thing about Bestbuy is the warranty and the customer service top-notch. I would recommend it to anyone.

I have opted to take additional Geek Squad Protection on most appliances. A few years ago I bought a dishwasher that kept breaking down. Thankfully the Protection plan made it simple to get it fixed. And after the third problem, they replaced the unit without any hassle. The protection plan more than paid for itself.

The first TV worked for about 4 days and had to be returned. I have had this TV for about 6 month’s and have had no issues so far. Best Buy picked up the bad Tv and brought me the new Tv to my residence and I live about 1 1/2 away from any Best Buy.

If you don't like manufacturers' warranties, best buy has a great price ... it's better since you can make an appointment and the technicians go to your house to check what is the problem with your device ... very good investment

It's help to know where i can get my flat screen tv fix in the future

They replace the fridge without an issue but I lost food twice and sent li the form twice never was reimbursed. Talked to different mangers they even said they woukd send it and still never was reimbursed. So as far as that it fake and they wont reimbursed fir the food. All my lobster, dhrimp and steak never replaced 2 times. So dont wate your time filling ut iut becwuse that part is like scam.

I have had the protection plan and used in the past had no problem, they fixed my problem. The plan did what I wanted it to do very happy.

I couldn’t be more happy with the geek squad warranty.

This is the best service ever. I'm so glad someone created this.

Have not had to use it yet but looking forward to using it when I have to