Customer Ratings & Reviews

I just love Best Buy's Geek Squad Protection Plan. I never have a hassle when needing to return something. I don't even have to have the receipt. They just look-up my phone number and find everything they need.

Always buy the protection. It’s worth it. I’ve used it a few times, a back light problem on lg tv. Tv hit by surge etc.

When I purchased my tv I had to get protection.If you really care about your tv and want to use it without thinking about any damaged not being covered .Then this is the plan you need and have a peace of mind .Enjoying my tv to the Max

I believe that the price for the cost of the insurance for the tv is worth it!

I would say highly professional and fast. I always will get a warranty through them.

Renewed prodection plan for a return of an older lg television that went bad for a new samsung 4k television. Got the 5 year protection plan for about $90. Will keep my television protected for the next 5 years and am happy about it. Great price for a $450 television. Would recommend highly to anyone.

Hope I do not need it, but when you put out this kind of outlay, knowing it's covered is great

Always worth the extra protection with electronics these days.

Best warranty ever, Everything I buy from Best Buy I get GSP with it

Staff is mix of good and best. Overall experience was nice whenever I visited the Best Buy store.

Haven't needed to use it yet thankfully, and I hope that continues, but it's nice to know it's there.

They were super helpful and insightful . I literally was in the store for maybe ten minutes

I always try to purchase geek squad protection for all my big purchase at best buy and they have not failed me. and it gives me peace of mind knowing my items will be fixed or replaced if anything were to happen.

I have bought Geek protect for so many years, and had to use it on few occasions and was simple and painless. From TVs to gaming headsets and laptops too. You just never know if you'll need it.

Love having the option to purchase Geek Squad protection on my purchases. They are knowledgeable and if they can’t fix it they will exchange it or give you a refund.

Well I had other products I had bought from Best buy anf they always keep there word on warranty

I had the Geek Squad protection for several years and only had to call on them 2-3 times. They were efficient and straightened out the issues over the phone and through my computer. It was nice to have someone who knew how to fix the issues without having to take my computer to the store.

No comments about the service because the guy delivered the tv and we took care of the rest.

They are always there to help. Answer all my questions so I understand what I am doing. So I dont break things!

I was able to get my tv worked on quickly and effortlessly at my request. The moment they realized it couldn’t be fixed I was quickly given the option to replace my tv and buy another protection plan for the new one. Everything was in a timely fashion and made to be quick and painless