Customer Ratings & Reviews

The warranty is a good option but the product could have been better

Sometimes you just can't trust the product quality today and I couldn't for the TV I purchased but it is rated as one of the best TVs at its price point with some caveats should you be one of the unlucky ones who gets a lemon. Best Buy extended warranties are however more expensive than the competition.

Tv failed after 4 years and the 5 year geek squad warranty refunded the full amount which helped me get a C3

What I love about geek squad protection is that Best Buy has it for everyone and everything on new and open boxes and it has the same protection, and they can fix it on the store and I don’t need to ship anything! Thankyou

great protection good deal always there when you need them

I was glad I paid for the extra protection cause Geek Squad definitely had my back when my TV went out.

I love that geek squad helps with everything and if you aren’t satisfied with your situation or product they will make their best to make it better.

Friendly and helpful service. They helped me exchange the tv and get a new one very easily.

Not only do we all want warranty on our stuff but who better to take care of my electronics then Geek squad. I’ve never had an issue that they couldn’t solved and if it got to the point where it could not be solved it was replaced no questions asked

Recently purchased a High End Oled and had an issue, was able to return for replace placement and decided to get pieces of mind with this protection. Also saved a lot on this with Best Buy total tech support.

Great peace of mind that I hope goes unused. If something does go wrong, I'll have some recourse.

if you purchase a geek squad warranty, you did a right thing, all that i purchased in best buy i bought along a geek squad protection and its a rewarding thing for me and the products,, they will fix it and the technician is good, a very knowledgeable to the product,, two thumbs up for you geek squad team..

After purchasing a Samsung 65 inch TV, I wanted it to be professionally calibrated. The calibration tech came to my house and calibrated my TV in about an hour. It looks AMAZING!!! Very professional. Highly recommended.

Fortunately I have not had to use this particular purchase but have used it on two previous TVs purchased from Best Buy and it was simple and trouble free.

TV failed in 11th month. Good backup decision. Buy

Completely worth the purchase for such an investment TV!

I never usually get protection plans, but it was well worth it when some of my pixels went out. The process of replacing the TV was smooth, and technically was like getting an upgrade since a few years had passed.

it's convenient to have a geeksquad plan. Never know what could go wrong! this comes in clutch!

I haven't taken advantage of the service yet but it is good to have the peace of mind.

It’s good and interesting to watch. High quality tv