Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30369 reviews
(30,369 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 4 out of 5 stars
mixed experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I called the geeks on my new Hisense TV (since then, returned) to figure out a volume control problem. The first tech just said I should bring it in--no attempt to troubleshoot. The second tech spent a long time with me trying various things, and theorizing about what the cause could be; I appreciated that, even though we were ultimately unable to solve the problem and I had to return the TV.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Info gathering turned to sales
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sales associate was a terrific help with great advice and assistance. He was such a big help and did a fabulous job of up-selling the products I was just checking stuff out.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Failed GS phone service !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After your failed phone evaluation, The visit from technician was able to address my broken TV in two days after a wasted two weeks of phone service!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great long-term investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is really nice to have this service, I can take my product back if needed, which gives me a lot of piece of mind. And after 5 years, most products need some kind of service!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A Must Have!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A must have when buying large TV’s , I bought a 65inch 2 years that went down (the power supply went out...I called them up and they shipped out all the parts to my address came to my home and fixed the tv... once again a must have!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For approx. $20, you are fully covered just in case there are problems with the Geek Squad......
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always Worth Having
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always Worth Having a protection plan on electronics items.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The Christmas Gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad installed my television and sound bar and made all needed adjustments.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty Service is GREAT!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy I purchased the 5 yr warranty. They were great in taking care of me. Thank you.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Hero’s of installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always helping with hands on tech issues. Great customer service skills as well!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad service is a must have for me. They are top notch and are very professional. A must have service for me.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
What an employee!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keaton was great! One of the best employees, I would recommend him to a friend or family whenever buying a tv!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.amazing service worth the investment thanks best buy
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.literally worth the money its an amazing investment.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Charlie
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with the geek squad. If we had issues we were able to call set up an appointment and have them fixed. This was in our home and at the store!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love geek squad and protection plans always need it
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Hope we never need it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value priced insurance, especially for a huge TV. Hope we never need it.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had any problems with my tv, thankfully. But I’m glad I have this just in case.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always buy them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy an extended protection warranty and Best Buy always honors it when warranted
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend
