Customer Ratings & Reviews

Geek Squad provided great service, answered all my questions, and suggested a replacement tv.

I haven’t had to use it yet and hopefully never need to.

I am so happy that I purchased this 5 year plan. My last television had the screen go out after only having it a little under 4 years. I did not have a protection plan so therefore I had to go and get another television. Now with this plan I feel secure on my purchase.

I've had warranty from best buy before. This is my second one for a tv and i will purchase one whenever i buy another tv

It is very nice that Best Buy gives the opportunity to get a 2 yr or 5 yr warranty

Purchased for grandsons bedroom and couldnt be happier with it

My tv had lcd lines running across the screen and they refunded me for credit for the value of the tv

Love that you can spend a lil extra money to make sure your stuff is covered incase of something stupid happens

Purchased an LG-24" TV for child's college dorm room. She was able to call the GS to help her set up the TV. She was pleased with the information and instructions provided by the tech and they were able to get the TV set up quickly.

Worth every penny. had TV replaced after it malfunctioned. A must when buying higher end televisions

Bought it because the sales person assured me the tv will die before the 5 years are up.

Geek squad its always fantastic form of helping someone with pretty much any issues in form of electronics

For my first Oled tv I wanted to get the protection plan to cover myself. Just in case. I like having peace of mind. Best buy is the only place that covers burn in.

Fast service and easy appointment set up. Helpful and understanding

very good place when in need for repair or just in case a accident

I rarely get protection plans anymore. Best Buy is so wonderful at fulfilling a protection plan they are worth the cost on more expensive purchases. Best Buy has the best customer service of any store I've ever dealt with.

Excellent TV that's great for PS5.The picture quality can compete with more expensive tvs in the market

Best warranty for TV's (covers burn-in). Only downside is that the price of the warranty is based on the TV's purchase price. I was unable to get a price adjustment on the warranty, even after getting a price adjustment on the TV (TV went on sale during my return/exchange period)

I bought this TV yesterday. Unable to mount the stands to the TV either the screws were to long are the mounting holes are to short.

Excellent service. Would recommend anyone to purchase!