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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30380 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 319 Showing 6,361-6,380 of 30,380 reviews
  • Rated 5 out of 5 stars

    Excellent Service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Would recommend anyone to purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad! Makes returns easy. Trust buying from Best Buy due to Geek Squad extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for electronics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give them an excellent rating. My first LG TV failed after about 4 years. My Geek protection qualified me for full original price toward a new TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were helpful when i had an issue with my tv. They came out and said it was the main board, then they gave me a credit to get a newer model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff were very friendly and very knowledgeable and werent pushy for sales.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Geek Squad protection ever since I bought my last PC and keep renewing it when due. I don't use it very often but it has really paid off to have it when I did need it. They always have the answer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad team was very willing to help when our television stopped working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very efficient service mounting my 50 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professionally done in a timely manner its been six months and since the installation of my wall mounted 50 inch tv and no issues yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75” frame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very knowledgeable and helpful when my tv needed service. I was very impressed with their response.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Reliable! loyal! Trustworthy! Available 24/7! Caring!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The try plan saved me when the mother board went out. They replaced my tv and we even upgraded for the difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Best Buy's Geek Squad Protection Plans!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a Geek Squad Protection Plan for my more expensive electronics. The two times I've actually needed to use my protection plans, I was taken care of by the Geek Squad employees with no fuss or bother and was completely satisfied. Their service was above and beyond what I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have insurance, specifically if you have l kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best option you can get. A lot of other places have similar options but Best Buy is by far the best choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad purchase protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Geek Squad protection for peace of mind on my Best Buy purchases. Ive used it before, and it gives you your moneys worth for sure. Spend a little extra and get the coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great! Protect your investments!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad offered me a wonderful warranty program!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Addressed the issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was broke and they explained what needed to be done or gave me an option for a gift card. I was very satisfy with my option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it is supposed to do

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is well-made and functions well. Getting a great deal (of the day) on it only made it better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me peace of mind if anything wrong goes with my electronic device. If something is wrong, geek squad will help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it to purchase this for peace of mind especially given that the customer service is so top notch.

    I would recommend this to a friend