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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30380 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 320 Showing 6,381-6,400 of 30,380 reviews
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 yrs protection will come in handy judging by how many tvs konked out on me over the years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for extended warranty haven’t needed for this tv. But I have had great experiences with the Geek squad on other items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is another big advantage to have if anything happens to your product you can take it back,have it looked at with no problems. I enjoy using this it's extremely helpful but also protects the items you purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Tv Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents offered a warranty on a refurbished TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the protection plan on TV which relieve paints when TV is broken after the standard warrenty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for OLED TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally bought the 2-year for my LG CX OLED, but came to the conclusion that the 5-year is a waaaay better deal and value! Especially if you buy an OLED, you’ll have some peace of mind if it ever gets burn-in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service. Guys explained evertything clearly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys took my tv and sent it for repair since it had a protection plan. Unfortunately my tv was repairable and was given the oportunity to get another. I decided to upgrade with the help of a team member. Thanks Best Buy for coming through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a TV that went out and I needed to get it replaced. I called geek squad and they came out and replaced my TV for me so I do recommend getting a protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was as expected, courteous, prompt, careful with delivery and answered any questions I had!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. It was affordable and lightweight. My kiddos love it, easy to navigate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been ok. They deff are helpful. I had a replacement remote ordered but it was the wrong remote. Hopefully they will fix this soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why would you buy a $1200 TV and not put a coverage on it is the real question. I’ve been purchasing Best Buy service plans for years I’ve exercised some others I never had to redeem, they are well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    En buenas condiciones perfecto. Sin ninguna rasguños

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the 5 yr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last TV had issues and thank goodness I had the protection plan. My TV had to be replaced. It was done quickly and the people were professional and well trained.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for OLED burn in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy had the only extended warranty that I saw specifically for OLED burn-in, which is always a possibility. This gives me peace of mind after buying a very expensive TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped me setup my television, the gents were very helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, money well spent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy everything at Best Buy and always get the protection plan because it is money well invested. Any product I buy I obviously like a lot and want to protect and in the event something happens want to be able to have very capeable hands to repair the product. That is why I trust the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lets hope I never have to use it. I'm glad I have it just incase I know I'm covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They do the do!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have worked with me throught my trials with an extremely savvy computer tech kid(age 9]

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a service that will come in handy In the n

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Customer Service Agent was very helpful and the Price was good

    I would recommend this to a friend