Customer Ratings & Reviews

The Customer Service Agent was very helpful and the Price was good

Unfortunately I had no need to use the geek squad during the 2 year warranty, however I'm sure if I had they would've been great.

Have never had to use this other than once and it was prompt and effective service. Geek Squad technician knowledge levels are actually pretty good and my theory is to buy a model level down and pay for the extended warranty through this service

Always good to have insurance just in case anything happens

I always purchase the protection plan because returning an item is hassle free no matter what happens accidental damage or product failure. Simply walk in swap them out and be on your way.

I was hesitant switching to Roko but ended up pleasantly surprised. We love our TV. Bought another one for the bedroom.

I hope I never have to use it but if I do Geek Squad is good.

Excellent they are one of the best. Thank you for this product.

New TVs regardless of price or quality don’t last like they use to. Protect your investments.

in home repair, no lemon policy, be sure to read the policy its a repair protection plan, and the repairs on a tv this size are normally done in home, five year plan is a solid investment on a tv of any price, since minimum cost of repair is always way worse than one time cost of the protection plan.

I honestly can't write a review on this service yet because I haven't used it. Smh I'm hoping i won't have to. But always get insurance in your items.

I always get a protection plan for any big ticket items. You never know what can go wrong. They are usually good at repairing or replacing items when things go bad.

I get geek squad coverage with almost all purchases from best buy. Making a claim is so easy. Either repair or replacement it's way better than having to pay full price for a new item.

Made the mistake of buying a TV and did not put the extended warranty insurance on it sure enough after two years later TV went out and and had to buy new one and this time I got the extended warranty on it just incase

i always add the extended warranty to large purchases. I had to use it on a large tv years ago and the protection helped a lot

I always purchase the extended warranty on my technology purchases. We have six tvs we have purchased for our church. All of them have the bestbuy extended geek squad protection. I like the security that they covered if anything goes wrong.

Didn't need to use service warranty, but thought price was fair.

I feel grat about having this product for added protection agains accidents

I know the price is high for the protection on the purchase... But if something happens to the TV, Best Buy takes care of it... You don’t have to go through the manufacture... Highly recommend for a amount purchase.

I would recommend getting the geek squad warranty if you’re purchasing a computer for your son or daughter basically covers a new one if something happens to it if anything is spelled on it . it’s dropped or ran over by the car Lol