Customer Ratings & Reviews

Glad to have coverage peace of mind for warranty of the appliance

FINE I WISH YOU COULD GIVE ME LEASONS ON HOW TO DO IT THE CORREC WAY INSTEAD OF ME BEING LIKE A FIRST GRADER

I know so mean products last a long time, but it doesn't hurt to have them covered.

My samsung tv went on the blink. I had purchased a five year warranty and I am glad I did. Best Buy replaced my TV at no cost to me. The only thing I paid for was another 5 year warranty. Great to have. Would not be without it.

I love working with geek squad the do amazing work and love how it works

I bought it for my tv, but when I had problem with my tv display they refused to fix it saying that there’s a physical damage; however there were absolutely no physical damage at all and it was like new. They told me even though there’s no visible damage but it is considered physical damage. I just wasted my money buying geek squad protection

must get item just incase. fast service and reliable

must get item just incase. fast service and reliable

Have not needed to use them but I have seen their vehicles on the road a lot and ads.

I usually buy the warranty for the products I purchase at Best Buy. I have used the warranties I have purchased in the past for every one of my washers. I would recommend at least getting the warranty on any washer purchased.

Definitely worth the extra cost for peace of mind. Our other TV died a month after the warranty expired and we didn't get an extended warranty on it, so we learned our lesson.

Always purchase insurance. This one is a no brainer. They have never given me any issues

Why WOULDN'T you buy this when you've already spent money for an expensive television? Even though it's mounted on the wall, one never knows what might happen. For us, it's worth every penny to have piece of mind.

I have t had to use them yet but just from previous questions they’ve helped me with they’re great

Haven't had any issues with the television and mounted the television myself on existing wall mount. Haven't had to use the Geek Squad protection so no issues. Always have been satisfied with the service received from Best Buy.

My LG 65" TV needed to be serviced. Polite. On time. Booties. In and out in a decent amount of time. They fixed the problem then went ahead and reprogrammed all of my devices accordingly...Thank you. I saved the big one for last...They spoke English...WELL!! and had a sence of humour.

Warranty is amazing cant buy new stuff without it. Geek squad has been very helpful thanks guys and gals

Absolutely love this service, well woth the money paid. They were efficient and prompt in replacing my 43"tv

The Geek Squad service agreements are the best. If they can't fix it, you can credit to buy something else. They have always been very professional, helpful and understanding when I needed help.

Have had bad luck with TVs in the past so I felt I needed this coverage. Too soon to know if it will be worth having.