Customer Ratings & Reviews

I recommend Geek Squad protection to protect the product. The only negative is that I wish that Best Buy would lower the price on the plan, back to where it used to be. I almost didn't buy the plan due to the high cost.

I’ve had it for over a year now and it works Excellent really high tech.

delivery was on time....is a great tv.......best bang for the buck....period...

Haven't needed to use my warranty yet and I hope I never will but I have used a best buy/geek squad warranty in the past and they always hold up their end of the deal.

Save yourself a lot of money and frustration ; you cant go wrong with a Geek Squad protection plan , especially with those high dollar purchases : )

Agents came to pickup tv and installed replacement in no time.

I buy Geek Squad protection on all my major purchases at Best Buy. It is well worth the price. Got the five year plan for my new Samsung Q80A television. Nice to know my purchase is protected.

Really happy with Geek Squad protection on our purchases

Purchased this when I purchased my Sony Tv... Low nd behold my tv that I bought 2 yrs ago decided it wasn’t gonna work anymore...so I was able 2 call geek squad 2 come out Nd take a look... best service ever

Although I haven’t had to use it I rest easier knowing that when the time comes I am going to be well taken care of!

The warranty I would recommend to anyone Thanks for the warranty process

The warranty I would recommend to anyone Thanks for the warranty process

Agent was on-time & efficient. Mounted my TV & Stand .

The agents arrived right on time. Installed my new wall bracket and tv!! Totally recommend buying the 5 year contract. My old tv went out 4 years 11 months into the contract and the replacement was a total upgrade!!

The agent carefully mounted my TV & connected it to my devices to ensure maximum functionality use.

Always used Best Buy for all my electronics. Adding this service has served me well.

When purchasing an expensive item from Best Buy, I always purchase the Geek Squad Protection plan. I've had several items under the Geek Squad plan replaced with no worries.

Being covered is worth it especially when you don’t have to cone out if your pocket spending to much money

Good to have replacement plan just in case. Reasonable price for piece of mind.

Worth purchasing as you never know when their assistant will be needed. I've called them once so far and am glad I made the purchase.