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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30387 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 345 Showing 6,881-6,900 of 30,387 reviews
  • Rated 5 out of 5 stars

    Great product, definitely purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this protection plan yet. But I've used it for other products and it's easy to use and worth every single penny when it comes to electronics that may not last beyond a year or two.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet. But it gives me peace of mind to use my two OLED TV's without any worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What would I do without them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've asked for Geek Squad help with computer issues, TV and component set up, TV operating issues and complete kitchen appliance replacements. They have also assisted us knowledgably, professionally and politely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a good insurance plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gotten this before on previous TV's & it was very handy when one of them lost video rather early in it's usage. They were unable to repair it so I received a new TV in replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just started it but i have used it before. Nice price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv had pixels go out within a month - they made it right with a new tv - no hassles.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments. We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm hoping I don't have to use this GSP but if I do it's in place. I had a protection plan before for a Samsung Plasma and it came in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Provides Peace-of-Mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard Geek Squad Protection provides me peace-of-mind on my Sony 4K HDR TV purchase for five years. And I can always return to the store for electronics advice - something you can't do with a regular extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv just need find way my DVDs.just try find out play movies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started buying these for everything. I don't need my stuff breaking, or me breaking my stuff (it happens). So far geek squad has always been able to fix my issues, and its been always free so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started buying these for everything. I don't need my stuff breaking, or me breaking my stuff (it happens). So far geek squad has always been able to fix my issues, and its been always free so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice extra coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This extra coverage provides us with lots of peace of mind about our purchase. Not expecting any problems but relief to know that Best Buy will take care of it if we have a problem with this TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They offered to install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use geek squad protection as yet. I hung my own tv did my own connections and un boxing. They did offer to do these things. This is what I do for a living so I didn't need that done. I guess it's great a Haven't needed them for warranty purposes as yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves lives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it. I definitely want to make sure that my tv is covered for a good amount of years because you never know what could happen. Best Buy had the longest coverage for my tv so I bought it here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if your device goes BAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 55" LG and a 2 year extended repair or replacement plan that I thought that I would not need, 18 months into it and the LG went south. They sent the Geek Squad out did an assessment and replaced the LG and no charge, so I upgraded in size and purchase a 5 year plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know geek squad and can i say i just love them they take the time to care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy did it again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% recommended, quality at a rest price so stop looking because Bestbuy has your back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I NEED Geek Squad help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Geed Squad help for several years, but now am a Total Tech Support Subscriber. It is well worth the money, as we have A LOT of Best Buy devices in our home :). The Geek Squad technicians are always helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the Geek Squad service several times since this purchase and they have always been a great help. They're very knowledgeable, friendly and more than willing to assist. Highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered my TV in a timely matter and placed it carefully in my living room.

    I would recommend this to a friend