Customer Ratings & Reviews

If buying a flatscreen highly recommend this service contract as repair components can get pricey. Used this once; set broke about a month before contract expired and it was fully honored. Set fixed so very happy with it.

Always excellent customer service from my Best Buy Geek Squad repair team!!

I purchased the warranty on my new smart fire tv so I will have no worries if TV stops showing picture etc.

Not sure yet how this warranty works will look soon

Very good product. I recommend it for sure! Very good price as well.

100% Pleased with my purchases and the Best Buy sales team

When purchasing a $2000 Tv, always get it covered, Best Buy’s protection plan is supreme, even if your tv gets damaged in those 5 years and they fix it, they will still cover you for the remainder 5 years.

I haven't had to use this yet but I have complete peace of mind knowing that my TV is Geek Squad protected.

Protection important for me if my tv have any default i can change it for one in good condition

I usually don't purchase a protection plan. I was surred that they would come to my house if there was a problem so it was worth. I haven't used it and hope I won't have to but it gives peace of mind.

The Geek squad was extremely helpful! The Tv and everything works amazing with my ps5

100% RECOMMENDED. this back up helps in many ways support tech and on value added to your equipment.

Had previously bought the extended plan for my 82" samsung. Luckily i did cause tv went out within 3 years. Tv was replaced with no hassles. Bought another extended warranty for this new tv.

Buy Best Buy protection plan with Geek squad if you are buying any expensive electronic product. You never know what wrong goes with electronic product. Geek Squad gives you that safe guard in what if moment.

I love the new tv. the geek squad is amazing and awesome and fantastic at making everything perfect always

I am not a warranty person. My daughter bought me a Surface and purchased the geek squad protection. The surface dropped and had a crack in it. I brought it to Best Buy and they took it and mailed me a new one. No issues. I will purchase Geek Squad protection with all my electronics.

I haven’t used it with my TV purchase. But I have used the warranty before on my Washer Machine and they sent a technician to fix the problem I had. I had good experience so I purchased it again.

I would recommend this to all to take this option…

OMG I had a problem with a screen I purchased and they without asking any hard time gave me the best solution in matter of seconds the squad rocks besides it covers everything many people thinks is expensive but if you divided in years is cheaper than buying a new tv

I have not needed the service yet. So I have to give them credit for good quality products