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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30388 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 349 Showing 6,961-6,980 of 30,388 reviews
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent "Peace-of-Mind" protection in case my TV fails in the future. I have used the protection plan many times in the past on other purchases and have not had any problems with Best Buy honoring the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for a great price! Great quality sound and easy to install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the expense!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Samsung tv died 9 days between the 5 year protection plan and I got a free replacement that was a substantial upgrade over my prior tv. I always buy protection plans for larger purchases and it really paid off!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always there when you need help! I always get a helpful squad member!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my refrigerator and the water line. I recommend this package with any appliances you buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered my replacement TV when the original one lost picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful guarantees and personnel too. The product never got damaged but they always answered my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do yourself a favor & protect your purchases So worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to keep your electronics covered with a great warranty. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this protection on several of my Best Buy products over the years and they have replaced one of my TVs and assisted me in troubleshooting and/or repair of other electronic items. Love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AAA +++ to Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have been super awesome since with my previous tv they had to come to my apartment 3 times and on every ocasión the geek squad rep that came was mega nice and easy going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to have another layer of protection for any future mishap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need protection for big investments.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so old I remember when a TV repair man would come to the house to replace vital tubes in the set (in the 50s and 60s). But in this day and age one should really buy this protection, like it or not. I have had great service through Best Buy when I have used this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy aways has the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great protection plan from geek squad one of the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When I used it once they were there immediately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Geek Squad protection for 5 years for my 50 in Insignia TV. I do a lot of business with Best Buy and I've only had to use it once in the past but for $55 for 5 years you cannot go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even with getting a smaller TV for the Spare room we still bought this extended coverage! It truly makes sense, with the Smart Tv's there could be glitches, that's computer life! So this allows the Geek Squad to work there magic if anything happens!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our TV died within 2 years. They told us it couldn't be fixed but because we had purchased this plan, they replaced our TV. They gave us a full purchase price refund which we put toward a newer model. The plan actually does what it says and BestBuy stands behind it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy came out and delivered my TV and it was a good experience all the way around..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this service. I use it for several item that I purchased. Great to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for a two year warranty I didn’t hesitate to make the purchase!

    I would recommend this to a friend