Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30390 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 359 Showing 7,161-7,180 of 30,390 reviews
  • Rated 5 out of 5 stars

    They’re good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps knowing I can fix my stuff through geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't buy anywhere else!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love their warranty on anything. We only buy from Bestbuy because of warranty and excellent Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful and courtesy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped with step by step instructions when I needed it to install my projector and connect it to my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied……………………………..,,,,,,prompt on schedule. Good behaviors ,,,,,,……..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents are truly experts in computer diagnosis and repair. We have had several computers repaired by them over the last several years, and they always diagnose and fix the computer correctly the first time! We have recommended them to many friends!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there to help with any problems! Geek protection is peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first was not sure about taking the Geek Squad protection but now I have to say their staff is excellent, the service is quick and well done and it is nice to know if something does go wrong with my product they will tend to it in a professional, respectful manner

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad benfits

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It covers quiet a few issues and considering I was buying a brand I didnt have earlier, this will come in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much great overall service amd easily affordable. I highly recommend them in the future to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend getting this, helps out whenever something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be prepared for unforeseen events. In addition, the service is very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Care for your TV and it will care for you!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 5 year investment I've made! Placing a 5 year Geek Squad warranty on your purchases is the only way to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cannot rembember the agent's nmat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very helpful in finding the product I need. My device is working very well. The agent was very professional. Wearing masking per CDC guidelines. Install my product and product is working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service.i recomend y this service to all

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is overall not bad. Doesn't cover everything though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect yourself

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with protection plans. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Plan!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a very expensive plasma screen television covered under this plan. It went out a few months ago, and Geek Squad was very helpful in attempting to repair it. The TV was never fixed, and because Best Buy no longer sells plasma screens, I was able to get store credit for the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. Perfect picture and and great for my gaming haha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be protected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection you need. You never know when you buy a faulty product that doesn’t last long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plus!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Protection Plan is a must and Best Buy stands behind their word. I have used it and I was amazed how professional the staff is and how quickly everything was taken care of. Thank you, Best Buy!!!

    I would recommend this to a friend