Customer Ratings & Reviews

Every time I purchase any technology from Best Buy (TV, laptop, ect..) I would always purchase Geek Squad protection. In case anything happens, I would always stay protected at all times. I would definitely recommend buying Geek Squad protection for every purchase you make.

Best Buy's customer service team is exceptional. They treated us like royalty when we returned to non-working laptops for refunds and again when our online purchase was messed up. They resolved all of our issues immediately and fairly. I couldn't have asked for better service.

Very good article, very good treatment and service, excellent product. Very pleased and totally satisfied, it was a necessary purchase and in good weather. A great experience in the process and time during it.

Purchasing geek squad protection was a easy decision I know that my purchase is protected and I have a knowledgeable team at Best Buy true geek squad if something is wrong with my investment of my TV

I always get protection for all my products. Convenient for pass the time to return incase of manufacturer error

Rep was outstanding. Was able to troubleshoot and order replacement within minutes.

They definitely took car of me as soon as possible

Good price and easy to order.Il like this tv.Thank you so much .

Best when you buy something and know you can always call them to fix but only problem is they take to long to come for app

Nice tv with the google tv which helps download anything you want

They are the best service you ever have I recommended to everybody

Dont buy an OLED without this. Please. Factor this necessity into your price. Protect your investment and your peace. You never know what can happen, But you can know that you’ll always be taken care of.

Hopefully I’ll never have to use it , but it’s a nice piece of mind to have on an electronic

Having a Protection plan is always a good thing when you think it might not last as long as the warranty

Don't really know what say on this one. I got a protection plan

Always good to have prutction plan they very good response and fix it

Have had a good customer service experiemce since purchasing geek squad sevice for my tv.

I set up an appointment and was seen the same day. My tv wind up not working so the warranty was cashed in and got my.money back on a gift card. So highly recommend especially for open box items.

Good to have peace knowing my purchases are covered through this service

They have very good customer service in and out of store