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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30390 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 368 Showing 7,341-7,360 of 30,390 reviews
  • Rated 5 out of 5 stars

    Extra protection for my new favorite HT addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to buy and from what I've read covers most use cases...Hopefully I'll never have to use it, but better safe than sorry :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for the cost. Picture and sound good quality and easy to hang.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Protection Plan is a MUST HAVE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a 5 Year Protection plan on your TV is totally worth it! Going through a manufacture's warranty procedure is not worth the hassle and time... so get Geek Squad and save yourself some headache!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frog

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good value and recommended if you plan to keep your product for more than 2years!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Little nervous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend told me i was wasting my money getting this because all best buys will be out of business before my warranty expires but i didn't care. I keep faith they won't be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Deal!!!! I am a very proud buyer at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect tv mount and good adjustability. Do buy this for perfect tilt and motion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the geek squad service this year but my experience in the past has been excellent. I would recommend for peace of mind on all electronic and appliance purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service I ever had anywhere regarding my electronic needs. Thank you so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got a new 4K when I had problems with an HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television I had wasn't one they were able to replace as the brand didn't provide parts (to America?). In place of a mediocre HD tv, I received an (upgrade) 4K television, with Apps that are actually useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and great to talk to we resolve any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents or the TV exactly where I wanted it and were very respectful to my house and merchandise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good thing to get recommend everybody to get the protection plan. It works very

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is Everything and then some! Do not sleep on the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Resolved issue with defective tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked with me regarding a return while a tv was repaired. Turns out it was damaged when returned to the store. I ended up with the new tv which I liked better. They were very helpful and understanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and Knowledgeable People

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad. Geek Squad has always been helpful with all of my devices. I don't let anyone else touch any of my electronics. I am glad to have Geek Squad services for all of my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SATISFIED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD ROCKS!!!! GEEK SQUAD ROCKS!!!! GEEK SQUAD ROCKS!!!! GEEK SQUAD ROCKS!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the Geek Squad twice since I bought it. Both times for installation of appliances. Men are very professional and respectful of COVID-19.. Great job installing and will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend getting the insurance for the TV even th

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend getting the insurance for the TV even though it’s a five-year plan you never know what could happen in those five years specially when one has little kids like to throw things around the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan for my LG CX 55 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the two year protection plan mainly for the chance of burn in. From what I understand Best Buy covers burn in . Hopefully I don’t ever have to use it but I feel it’s necessary for and 1600 dollar investment

    I would recommend this to a friend