Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30282 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 30,282 reviews
  • Rated 5 out of 5 stars

    Awesome service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have you get your protection plans because you never know what can happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is awesome! Great, friendly service!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product, Great Value

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about it. The price was right and the quality is excellent. Will recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got to have it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t protect your purchase don’t cry later it’s insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for equipment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend protecting your equipment. It’s an investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope to not need it for my TV but they have been very helpful in the past.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great…BUUUUUT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv looks great while playing games, BUT has a severe problem with judder/soap opera effect that is very distracting while watching tv!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    My 55”

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel safe knowing I have coverage fo my new tv everyone should get coverage for their tv it takes the weigh off of you from worrying to much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad help me with my computer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great service they are very well prepare for there job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV paid for itself

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My television died and this warranty bought the newer version of my latest television. You must get the warranty from BB with their products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely a good idea

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We havent had to use it yet but its nice knowing we have protection on our investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called after my TV suddenly stopped working and the agent was very helpful and a replaced my TV within 3 days they came to my house picked up my old broken TV and installed my new TV all in all this was an excellent experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product performed and it was everything as described

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Worth The Money

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome protection plan for all electronics! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always trusted the geek squad to do repairs and answer a bunch of my questions they always been there for me and the family great job and installing our washer and dryer thank you very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to get the protection plan for all my important devices. Last time I use customer service was very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 2-year Standard Geek Squad Protection for the Pioneer - 50" Class LED 4K UHD Smart Xumo TV that I bought as a gift for my son's birthday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The repair team at the Minnetonka store went above and beyond to assist me with my issue, they weren't able to resolve the issue due to extenuating circumstances, but I left with a plan and was completely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Great TV!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV to replace an older one that was on the fritz. I love how light this TV is and how it looks in my living room. The sounds is amazing and it works at my lower volumes than my old TV. I wanted a non-smart TV since I already have any Apple TV and this worked perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the five year Geek Squad protection because Best Buy honors it. Totally worth it.

    I would recommend this to a friend