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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30394 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 380 Showing 7,581-7,600 of 30,394 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Get it!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This saved my butt when my 65” LG CX OLED TV had a row of pixels go out. Basically got a brand new tv bc of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers Burn In on OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the service plan for an OLED TV I bought. Even though I don't know if mine will burn in, it's great to know that I have that protection if I need it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi David. Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.

  • Rated 5 out of 5 stars

    Very friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problem free replacement. Would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the buy for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really gives you peace of mind and Best Buy people always so helpful and nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind for a reasonable & fair price but hope I don’t need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Positive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad service when purchasing computers, TVs or appliances. The Geek Squad is very responsive when I call them. I like the ease of making appointments and their in-home services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must have for computers and electronics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its here if i need it (its been many yrs since I have) but theyve done great when i did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    an excellent service that I would recommend 100% thank you very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad protection plans. They definitely cover what the manufacturer doesn't and allows you to protect you investment years into the future. Totally worth it for the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranty saved me twice and I got a store credit for my next time. For the piece of mind do it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm hoping it is good but havent had a reason to use it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous and quick, definitely worth getting with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for the service plan on my tv. Hoping I never have tp use it but glad I have it in case I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. Friends and very helpful and would recommend 1000000%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection and easy, fast service when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it highly recommend just perfecf for everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always feel safe knowing my product is warenteed!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really good to know that I have Geek Squad there to assist me. I have only had to use them twice in my life and they also gave me professional advice on other things that was really needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection was easy to buy but so far we have not had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works as expected. Have had no problems. Great value.

    I would recommend this to a friend