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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30398 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 389 Showing 7,761-7,780 of 30,398 reviews
  • Rated 5 out of 5 stars

    Wouldn’t purchase a device without.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something about the peace of mind in having a TV or computer serviced without having to pay out of pocket. Anytime I’ve ever had to use a protection plan it has worked out in my favor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn’t purchase a device without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something about the peace of mind in having a TV or computer serviced without having to pay out of pocket. Anytime I’ve ever had to use a protection plan it has worked out in my favor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was great with Geek Squad. The customer service representative was very knowledgeable and helpful. I was waiting on in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Best Squad for Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe Geek Squad Service. They are customer friendly and very useful for any electronic application

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Geek Squad Protection on all the products I buy from Best Buy! Wouldn't have it any other way! Any time I have called, always satisfied with the service. Great protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and great product really have enjoyed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best and good to protect, and save your money I recommend this for everyone fif starts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cost factor and piece of mind you get when buying 5-Year Standard Geek Squad Protection should be a no brainer in this just throw it out world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind knowing you can replace or repair your product, hands down an amazing option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with other protection plans we have been satisfied with the assistance and helpfulness that they have always provided when we had an issue. We would always recommend purchasing a service plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING CUSTOMER SERVICE, REALLY GIVES A SENSE OF PEACE OF MIND WHEN PURCHASING EXPENSIVE ITEMS. Very convenient and a must have. Would recommend for large electronic purchases. An easy buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs who mounted the equipment very efficiently and knowledgeable. Called the night before to confirm appointment and were very timely. Observed Covid-19 protocols.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service to have if you have any issue with the TV they come and fix it or if the panel needs to replace they will replace the panel if you have burning they will fix it I love that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the TV. It shows beautifully, the sound is amazing and the size is just perfect for my bedroom. Will definitely buy again!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total TV protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad protection, any time I have an issue which is rare they are on top of things to resolve our problems. We have had geek squad protection on everything we have bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did great. Had a plan on our previous television and it went out after two years. It couldn’t be fixed so it was replaced by a newer television practically for free so we did another replacement plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best way to protect my investment is with the warranty. I really have found the Best Buy warranty to be a benefit for all my purchases. Although they are not cheap, they do come in handy at repair time and every tech I have encountered has been great and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot find better service anywhere. Always helpful, professional and willing to go the extra mile to get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have a professional place to turn when help is needed. Have not had an occasion to use it yet but the confidence of knowing they are there is comforting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy With My Purchase And Love The TCL Tv For As Long As I Own The Tv

    I would recommend this to a friend