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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30398 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 390 Showing 7,781-7,800 of 30,398 reviews
  • Rated 5 out of 5 stars

    The Peace of mind is well worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To know that i have the peace of mind if anything happens to my TV that it will be fixed or replaced is pretty amazing. The cost of the 2 year warranty wasnt bad at all. And to also know that all i have to do to take care of it is take it to my local best buy is even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 times my tv broke down and they replaced it with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and fast service and good company, 2 times my tv broke down and they replaced it with a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranties from Geek squad are the absolutely best. Anything goes wrong, just return it. Easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Advised on out of warranty TV repair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and knowledgeable of repair concern.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ADDED PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased to protect my new VIZIO since it is my first SMART TV and I wanted the added security for a tv I was not familiar with. The cost for two years of service was very reasonable and the size of theset makes it fairly easy to take in for needed service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would always go for 5 year great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the 5 year protection. I would always get this one for anything I buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product protection in the age of planned expiration is well worth the cost. Motherboard replaced in dryer recently would have cost the same as dryer replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection package because in my house I almost always need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have contacted yet te this purchase but have used them in past…they’re great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep getting emails from different Geek Squad people telling me that I will be billed $399 to my credit card. So far I haven't seen any charges and hope to not get any additional charges from what I paid when I purchased the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coverage for TVs around.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome coverage plans are offered by Best Buy for TVs that cover so much more than any other store. If you're buying an OLED television, buying from here with insurance is a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Burn in warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use them yet but since i bought an oled there the only ones i know of with a 5yr warranty that covers burn in so i have no worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the protection plan to cover my new Ultra HD 40K TV!! Can't imagine buying a quality (and pricy!) piece of electronics and not having the experience and expertise of the Geeks as my backup!! I have used them multiple times and have never been disappointed!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing last anymore, so you better get a warranty how ever they price adjust it. Its like driving a new car off a dealership. The price goes down on what you orignally pay for it. So if you paid $1200 for a tv and 2 years later with a warranty the will adjust to about $900 that they will give back to you to get another tv plus a $250 five year warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Insurance Policy Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best protection plans I have ever seen. I rest easy knowing that this plan is in place. If they can't fix the problem, they replace the covered item. Simply put; this protection plan is far superior to plans offered by Best Buy competitors!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best to be safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have coverage if anything happens. Worth the little extra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment to protect a big purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the warranty. I know that a lot of people say you don't need it, but there's too many things that can go wrong (especially if you have a lot of people in the household using it). I like the security of a protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Awesome and again I say Awesome.The best thing one can get❤️❤️❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad associates are very skilled & they explain very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Years ago, I relied on manufacturers warranties until I had a really, REALLY bad experience. I now buy Geek Squad protection for every Best Buy purchase and am 100% satisfied. They're well trained, show up on time and fully explain the issue. Worth every dime!

    I would recommend this to a friend