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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30398 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 393 Showing 7,841-7,860 of 30,398 reviews
  • Rated 5 out of 5 stars

    These guys are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is a must! They know what they're doing and they do it well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a good thing to know they have your back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy anything without this warranty ! It’s always nice to know it’s covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price point for the coverage, I couldn’t pass up the 5 year price with my new tv especially since the last one was 3 years older and lighting surge caused me to have to replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty and very affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don’t purchase warranties but with a tv this big I wanted to make sure it’s covered. You never know. Very affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bring in any electronic and they’ll try to troubleshoot your problem. 100% worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad and recommend purchasing it for all your electronic purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty available anywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the extra protection it has always been worth every penny I have spent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job on my car camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust Best buy to take care of any problems. They did a great job on my car camera install and I try to buy their protection product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended warranty was very reasonable and a no brainer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased a 43 inch Samsung TV about two and a half years ago along with the protection plan. The TV stopped working properly, I contacted the Geek Squad no problem they gave a full refund for the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    frank lee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad are very helpful . i ask them about . thing's . they are so helpful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No Written Coverage Details

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee could not provide a pamphlet and specifics on the warranty coverage. She just kept saying "we don't protect for product damage" meaning if we drop it, we deal with it. We were more interested in true coverage details and purchased without true knowledge of what all is protected like surge protection, damaged power cord, and internal issues like computer chip for Smart features. In part, insurance used to require documentation of coverage and exclusions, but they had absolutely nothing in writing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been very useful to buy since it helps ease the worry of it breaking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the protection plan is great insurance and if needed deal direct with Beat Buy vs a mfgr….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixes and installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would totally recommend friends and family to setup geek squad support in an event of a tv braking down. They can assist you in finding out what is the problem with your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best warranties for tvs out there. Also covers burn in for OLED’s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety Net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use for my TV, but have had it for other items where I did and process was surprisingly easy. I always buy Best Buy's extended warranty on larger items for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    70in tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped us find the perfect tv for our home, thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T V

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase the color the picture great . I watch all kinds of programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year extension of tv warranty for the larger TVs seems to make sense in my experiences over the past 10 years.

    I would recommend this to a friend