Customer Ratings & Reviews

My old Television went bad in the 23rd month of 24 month coverage. Was credited for the full purchase price of Television, was able to buy a better unit for the same price.

I've never had to use it but it gives me great Peace of Mind. The price is great for the coverage of warranty.

love this tv. amazing picture quality. Also easily connect to our Alexa and apple devices.

Useful warranty. Bestbuy has always been great about fixing or replacing items under warranty if you aren’t buying them already be sure to start adding them.

I hope I never have to use it, but am glad I have it. Gives me comfort

I wanted more space on my fire TV so I called the geek squad and they walk me through it step-by-step

Overall they can help with minor or not complex things but aren’t too good at complicated things. They are good to help walk you thru the things they do know.

Best purchase ever ! It came in handy when needed.

I do no like the price and you are better off get square trade from Costco or any other warranty service. However, their service is convenient so it is up to you if the price is worth it

Finally a good, decent tv for what is actuslly a good price. This is what tv prices should be so everyone can enjoy them.

Feels good to know if there is a tech problem we are covered

Always nice service I am very much satisfied with the service and people are really good. So kidding.

Very good product. I recommend it for sure! Very good price as well.

You cannot find better service anywhere. Always helpful, professional and willing to go the extra mile to get the job done.

Great job on fixing granddaughter’s phone. Thank you so much

Haven't needed the service yet but wanted to review for the gift card entry.

We always try to purchase the Geek Squad protection for all our purchases. We feel better that our products are covered against more incidents other than factory limited warranties.

Best protection for your products, easy to use and no hassles

We always try to purchase the Geek Squad protection for all our purchases. We feel better that our products are covered against more incidents other than factory limited warranties.

The Geek Squad Geek Squad Protection Plan is always part of my TV purchase. The plan is affordable, and they are good about making good if you ever actually need to use it. I got this for my new large TV, and I got the 5-year plan..