Customer Ratings & Reviews

I bought a Samsung TV, after 1 year it was not repairable, Good thing I had a 5 yr warranty. I got another TV, almost for free.

Reliable sources are very helpful with any equipment you get

I purchase these most of the time with my computer and electronics. I've only ever had to use them once and had no issues. Hoping not to have to use, but its a good just in case for me.

I have used Geek Squad protections plans for as long as I can remember. For anything of high dollar value it is imperative to get the protection plan. I have had to use it a few times in the past and they went above and beyond for the service I needed.

Can't really review until I need to use it but with any type of insurance it's there if you need it but hope you never do

We have always purchased the Geek Squad protection and had to only use them once for an appliance issue. No issues what so ever. Ease your mind and get the protection.

Bought a 5-year Geek Squad Protection, because I would rather be safe than sorry if the TV breaks down or anything goes wrong with it! TVs and I do not the best of luck some times???

Haven't used it and hope I don't need it but glad I purchased it.

My experience with geek squad has been good, always been for repairs not installs

Getting protection plan is a must for product now and days is a must

Got the 2-Year Standard Geek Squad Protection for my new Toshiba - 32" Class LED HD Smart FireTV Edition TV. I've always had great service from the Geek Squad when and if needed.

After two years from purchase, the screen did not stay in sync with the source signal. Geek Squad, check out, replaced Screen with two home visits. Had to wait for screen to be delivered from supplier.

MY 3-YEAR-OLD LED 55" SONY DIED --TRADE OUT AND TRADED UP TO AN OLED TV--GREAT SOUND--GREAT PICTURE--GREAT SERVICE--THANKS MIKE OST

Services was quick, simple and easy. Ran into some issues but they got it done

Excellent!!! Bought a Toshiba Fire TV and the screen went black after 7 months. Geek Squad came to my house and determined I needed a replacement. It has been good so far.

I always purchase the geek squad protection with any of my big purchases. They make it very easy to schedule if you have problems and they replace it if they can't fix it.

I knocked my TV over, it shattered. I'll not buy another piece of technology without a plan.

I alway add protection to any product I purchase at Best Buy Geek give great customer service and always do the job just right

Well worth the cost! We have used it several times already. From new hard drive installs to virus problems to just can’t get things right problems. They have solved them all.

Very nice service family and friends. Go there and take a service.