Customer Ratings & Reviews

Great tv would definitely recommend or purchase again I give it 5 stars

Best thing to purchase at Bestbuy, you will never be disappointed.

Well worth the cost, hope I never have to use the Geek squad.

Agent came and hopefully gave his honest opinion. Said cost of repair would exceed cost of tv

I got to say, im impressed. Serious value and best buy service as always fire

Have yet to use this feature but definitely feel at ease knowing it’s there when or if needed.

The price for the 5year protection is very affordable and the terms are grate.

It is peace of mine to have a 5 year extended warranty. I would recommend it to anyone. In most cases if you use it one time it more than pays for itself.

Buy the warranty to be assured of 5 years of worry free use. If you don't, you just might regret it. Reliability on everything is hit and miss these days

I plan on keeping the Samsung 40" TV I purchased for many years and realize that most electronic equipment problems occur in the first 2 years of active life. I will be covered for that period and I do know that the GEEK SQUAD will have my back.

Always easy to get ahold of! Great to talk to, and easy walk throughs. No frustrations or worries.

Best Buy does stand behind their products and warranties, whether a standard warranty or an extended. It is the same. They do try to work with their customers the best they can

Was simple decisions to add protection on tv. Don't know if will need, ever, we see. Had protection on a tv (plasma) a couple of years ago. Geed squad replaced with great speed, I just had to pick new TV they try very hard to make it right

I know they do quality work from previous encounters with them. Unfortunately due to the holidays and covid I have to wait over 2 weeks for a house call on a tb that died 2 weeks after purchase. They are always worth it though. Just backed up I suppose currently.

I have always liked the Geek Squad. Ive used in the past for a laptop and never had a problem, sometimes the service is slow and when you go into store it may not be enough techs but overall its a great service plan, choose your options.

Great TV. That kind of stinks. Apps load fast. Good picture in bright or dim rooms. My only real minus would be that it's Ethernet is only 10/100.

Nice service very nice people in store Davenport Florida

Had to use it once I believe. Otherwise never use it. Its nice to know that a part or product is covered in the event something goes wrong.

I bought protection for my TV, which is a higher end model. Best buy covers more than the manufacturer warranty. I don't expect I'll have any issues, but knowing I have the protection is nice just in case anything does happen.

Great services. Well worth the little extra. Fast and friendly.