Customer Ratings & Reviews

If you spend the money and want peace of mind that your product will work then purchase the Geek Squad additional warranty. I recently had a tv replaced and it was great to see Best Buy value its customer with incredible service in replacing my tv.

Had set 2 yrs and had issues with power. called & was sent about 5 different parts! guys came out, installed in about an hour and ZERO issues since! that service call & parts would have been more than I paid for the warranty

I recently picked up this tv for 399.99. For a tv this inexpensive, the picture quality is superb. We watched Angry Birds in 4k on the xbox one S an my wife remarked it looked better than the theater. I would definitely recommend this tv to any one.

Have to give local Geek Squad 5 Stars. If you get transferred to call center hang up and give Glendora Geek Squad the call. They know customer service.

Always a good idea. I mean you never know what will happen

Haven't needed it yet and hopefully never will. After previous TV issues it's good to have though.

This sound bar has a nice sound for the price. Would have looked more for a 5.1.2, but i have valted ceilings.

Luckily U haven't needed to utilize Geek Squad for a $1000.00 T.V. purchase but I have friends that utilized this feature on other products and were thoroughly impressed!

I had a friend to mount my set. It was quick and easy.

Always feel confident spending the money for product assurance

Geek Squad to install our TV! Worth it Check out the benefits of geek squad!

I didn’t need to use, but the company is amazing for the customers.

I don't really know what to say about the warrantee program because I haven't had to use it. I have been buying products from Best Buy for business applications and have had great success.

Geek Squad Hardware plans are great. They cover accidental damage and normal wear and tear. They're stored on the Best Buy computer system. No need to jump through hoops with the manufacturer. Some items replaced right away; some go for repairs.

So impressed with the Geek Squad! When our new TV when out, we called and they set up an appointment, handling it immediately! Explained if it couldn't be fixed, we would receive a new tv. Very courteous, prompt and efficient! Able to fix it no problem!

To have Geek Squad on your side is a blessing. The best thing about Geek Squad is that everyone is very knowledgeable and can pinpoint the problem(s). It is worth every penny.

excellent warranty I needed to fix my TV twice due to power outages and the geek squad service repair specialist came out to my home and had it fixed in a matter of minutes.

Useful warranty. Bestbuy has always been great about fixing or replacing items under warranty if you aren’t buying them already be sure to start adding them.

You will always get this its cheap and whatever happen there here with thank you

It’s great to know if you need geek squad you have that piece of mind.