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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30402 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 409 Showing 8,161-8,180 of 30,402 reviews
  • Rated 5 out of 5 stars

    Good blanket of protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed this service but always good to have around I suppose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope this comes in handy if my tv is damaged within the next 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oddly I'm being asked to review geek squad service when I have not yet had a need to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love being able to get items replaced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coverage ever. I take care of things like im 10....so having coverage that will replace or repair for me is a plus

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    5 year Geek Squad protection for my 65" Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a Samsung 65" LED 1080 P Smart TV on an Open Box special. Someone brought it back because it didn't fit, but it was perfect for my needs. Additionally I purchased the 5 year Geek Squad Protection plan because 1) The TV is on a lot, and 2) It would cost a lot to get it fixed. So I thought this would be a prudent expense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe to have protection than not to. T.V works so good i didn't need to report any problems.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Peace of Mind

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have yet to use my protection plan on anything but worth the peace of mind for the price I pay with my employee discount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet, but reassuring that if the television breaks or anything happens to it, Geek Squad will take care of it. Main reason i purchased it was the reassurance and safety.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new 5 yr geek squad plan for my new Tv is offering such a terrific money savi g warranty on my phone if broke or not working right. Who doesnt need this?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of services!!! Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You gotta get the geek squad protection plan. They take care of any problems you may encounter and fast. I would never buy any electronics without a protection plan and this is a good one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Advice for broken tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman at the Geek Squad counter was very helpful with giving me ideas on what could be wrong with my tablet. Although he was unable to fix the problem, he did his best at trying to help and gave me advice for when I contacted Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I will never need it but I'm super happy I was able to purchase this protection for our tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchased an extended warranty for piece of mind especially with an expensive electronic products hopefully if I ever needed to use it it would cover it with no pressure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I high recommend this service to anyone who have issued with there tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tony's a geek squad fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been impressed with the professionalism of the service and tech people they are well trained, courteous, and show up when promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped with everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me with all of the problems I was having with my devices and fixed them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend you get protection for expensive electronics. Had to use geek squad protection after 65 inch 4k tv purchase, and worked flawlessly. No questions asked. Product exchange after 2 month purchase, because of lemon product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service, protection and quality assurance. A must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy protection plan is a must have item when purchasing anything major . In life we know that things seem to break down after a few years and Best buy GS plans are great to have when your 1 year warranty has ended. it will replace or replace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service anywhere regarding my electronic needs. Thank you so much.

    I would recommend this to a friend