Customer Ratings & Reviews

I am happy I purchased the Protection plan, gives you peace of mind abd there when you need ir most.

I always trusted the geek squad to do repairs and answer a bunch of my questions they always been there for me and the family great job and installing our washer and dryer thank you very much

I bought a 70” Insignia F30 and 1.5 years later the screen went black and I tried power cycling and everything the internet had suggested but no luck. Luckily I had the geek squad warranty and received store credit and was able to replace the tv for an upgraded version and also bigger screen, I had to pay the difference which was minimal. I would recommend the protection plan to anybody because you never know what could happen and it’s a pretty seamless process.

Great TV, with good quality of both visuals and SOUND. We have a soundbar that we got from a friend when they moved but even before the sound bar the sound quality was amazing. 4yrs later we are still so happy with this purchase

Hopefully I never have to use the warranty but at least I have peace of mind for 5 years!

Excellent idea to offer coverage on a TV... Hope to never use, but if I do, coverage is there.

Love getting protection plan. It is always better to be safe than sorry. Definitely reccomend

normally don't purchase extended warranty but I did with this TV as I am not familiar enough with this brand to totally trust it

They are the best as far as service customer support really handled what needed to be handled and there is not Enough to say when some one goes above and beyond just to make you happy knowing it’s the same paycheck nothing extra then yeah great team !!!

Geek squad is the best. The process was easy and fast.

They are amazing .. they are the reason I buy my items from here .. it’s convenient and quick

extremely helpful and informative, helped me with my cracked phone screen the same day!

A 5 year protection for the nowadays crappy quality is a wise decision in my opinion

Excellent agent and great attention, easy used and comfort

You guys should use this service on every big purchase . It is reliable and easy to use.

First Fire TV purchased, not disappointed, good video quality, good sound, easy to install and navigate.

This is an annual renewal for software relate to my Pc. I love the advance warning about the renewal

Love it grand daughter was very happy. And easy to set up

We had to use our 2 year plan. They did pay up to what we paid for the TV but that was a lower amount due to a recent discounted price. Therefore in order to swap out for a "like TV" we would have to pay more! Should be based upon the value of the TV when it was originally listed. If we swapped for the same amount we paid we would wind up with a inferior TV today. So we would up having to pay more to upgrade due to the defective TV in under 2 years.

This geek squad insurance was purchased just in case I had any issues but so far haven’t had any reason to use it